Experienced Service Advisor

Crossroads Auto Group; Loveland (CO); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

401(k) with employer matching

Three weeks of paid vacation

Health, dental, and vision insurance

Weekends off

Career development plan

Community-focused workplace

Job summary

2Mazda in Loveland, Colorado, is seeking an experienced Service Advisor to join our thriving service department. You will welcome customers, assess service needs, and clearly explain repair options while coordinating with technicians to ensure timely completion.

The role offers a competitive salary in a growing dealership with performance bonuses, comprehensive benefits after 90 days, and strong career development opportunities in a supportive environment.

Qualifications

• Prior experience as a Service Advisor in an automotive setting.
• Excellent communication skills with a focus on building customer trust.
• Strong knowledge of automotive systems and repair processes.
• Ability to thrive in a fast-paced, collaborative team environment.
• Professional demeanor and commitment to high-quality service.

Responsibilities

• Welcome customers and evaluate their vehicle service needs with professionalism
• Clearly communicate repair and maintenance options to ensure customer confidence
• Collaborate with technicians to schedule and complete services efficiently
• Follow up with customers to confirm satisfaction and foster long-term relationships
• Maintain accurate records of service orders, invoices, and customer interactions
• Contribute to a positive, team-oriented environment in a busy, growing dealership
• Other duties as assigned

Skills

Customer communication

Automotive knowledge

Team collaboration

Professional demeanor

Job description

Service Advisor Position at 2Mazda – Loveland, Colorado

2Mazda in Loveland, Colorado, is seeking an experienced Service Advisor to join our thriving service department. As part of our growing dealership group, you’ll have ample opportunities to advance your career while working with a supportive team dedicated to excellence.

Job Description

• Welcome customers and evaluate their vehicle service needs with professionalism
• Clearly communicate repair and maintenance options to ensure customer confidence
• Collaborate with technicians to schedule and complete services efficiently
• Follow up with customers to confirm satisfaction and foster long-term relationships
• Maintain accurate records of service orders, invoices, and customer interactions
• Contribute to a positive, team-oriented environment in a busy, growing dealership
• Other duties as assigned

Qualifications

• Prior experience as a Service Advisor in an automotive setting
• Excellent communication skills with a focus on building customer trust
• Strong knowledge of automotive systems and repair processes
• Ability to thrive in a fast-paced, collaborative team environment
• Professional demeanor and commitment to high-quality service

Compensation and Benefits

• Competitive salary: $70,000–$120,000 annually, including performance-based bonuses
• Comprehensive benefits package (after 90 days):
  • 401(k) with employer matching
  • Three weeks of paid vacation, with encouragement to use this time
  • Health, dental, and vision insurance
• Weekends off—our service department is closed on Saturdays
• Tailored career development plan with opportunities for growth in our expanding dealership
• A supportive, community-focused workplace that values your contributions

Why 2Mazda?

Located in Loveland, Colorado, 2Mazda is a growing dealership committed to delivering exceptional customer service and fostering a rewarding work environment. As we expand, we’re looking for dedicated professionals to join our team and grow with us. You’ll be part of a dealership that prioritizes both customer satisfaction and employee success.

2Mazda is an equal opportunity employer.