Senior Server Support Technician

Worldwide TechServices; South Middleton Township (PA); On-site; USD 40,000 - 60,000; Full time

Job summary

A global technology services provider is seeking a Dynamic Server Support professional in South Middleton Township, PA. This senior position involves troubleshooting various client products and providing customer support. Candidates need a technical school certification, 0-2 years of relevant experience, and familiarity with software and hardware. The role requires effective communication skills, a valid driver’s license, and the ability to lift equipment. There is potential for travel and must own a basic repair tool kit.

Qualifications

• Typically requires 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Valid Driver’s License and reliable transportation required.

Responsibilities

• Provide customer support for designated equipment.
• Complete real-time reporting of all calls.
• Ensure control of assets and inventory.

Skills

Communication regarding technical issues

Ability to drive to client locations

Ability to lift and move equipment up to 50 lbs.

Own a basic repair tool kit

Education

Technical school certification or equivalent

Tools

Relevant software and hardware knowledge

Job description

A global technology services provider is seeking a Dynamic Server Support professional in South Middleton Township, PA. This senior position involves troubleshooting various client products and providing customer support. Candidates need a technical school certification, 0-2 years of relevant experience, and familiarity with software and hardware. The role requires effective communication skills, a valid driver’s license, and the ability to lift equipment. There is potential for travel and must own a basic repair tool kit.