Senior Server & Desktop Support Specialist

Worldwide TechServices; Bradenton (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A technology services leader is seeking a Senior Server Support technician in Bradenton, Florida. The role involves troubleshooting client products, providing support, and ensuring customer satisfaction. Candidates should have a certification and some experience, as well as strong communication skills. In this position, you will engage directly with clients and help maintain a high standard of service. A valid driver’s license and tools for repair work are necessary.

Qualifications

• Typically requires 0-2 years of relevant experience in a technical role.
• Previous customer service experience is a plus.
• Hold a valid Driver’s License and have reliable transportation.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned.
• Meet established customer service satisfaction criteria.
• Complete all administrative tasks associated with each call.
• Ensure control of assets and inventory as required.

Skills

Technical communication

Driving long distances

Ability to lift 50 lbs

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A technology services leader is seeking a Senior Server Support technician in Bradenton, Florida. The role involves troubleshooting client products, providing support, and ensuring customer satisfaction. Candidates should have a certification and some experience, as well as strong communication skills. In this position, you will engage directly with clients and help maintain a high standard of service. A valid driver’s license and tools for repair work are necessary.