Senior Semiconductor Field Operations Director

Crowley Recruiting, LLC

Phoenix (AZ)

On-site

USD 130,000 - 180,000

Full time

4 days ago

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Benefits offered by this job

Medical benefits

401(k)

Paid vacation

Career development

Job summary

Crowley Recruiting, LLC represents a client seeking a Senior Field Operations Account Manager to own and grow a strategic semiconductor OEM account in the Phoenix area. You will lead a team of operations managers, drive initiatives, and ensure performance against KPIs across sites in North Phoenix and other locations.

The role requires 15+ years in management, 10+ years in semiconductor field operations, and a willingness to travel locally and domestically.

Qualifications

15+ years of experience in a management role.
10+ years in Senior Field Operations Account Management in the Semiconductor industry.
Strong background in Semiconductor services and equipment.
Willingness to travel locally and domestically; international travel may be required.
Ability to interact with all levels of internal and external organizations.

Responsibilities

Act as primary account owner for Strategic OEM Semiconductor customer in North Phoenix AZ.
Lead and manage a team of Operations Managers supporting customer locations.
Implement account management initiatives and mobilize internal resources.
Report on KPI and metrics to Customer & internal leadership.
Provide technical mentoring and leadership to Operations Management teams.
Promote quality, safety and operational excellence across sites.
Coordinate site meetings between business teams and customers.
Plan actions to protect assets and ensure business continuity.