Senior Security Account Manager – Field Operations & Strategy

Walden Security; Chattanooga (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Walden Security is seeking an Account Manager to supervise field security officers, coordinate client needs, and maintain standards across multiple accounts. You will ensure contracts are executed on time, budgets are managed, and service quality meets client expectations.

Responsibilities include staff training, SOP enforcement, and proactive problem resolution to maximize client satisfaction and security effectiveness.

Qualifications

• Experience leading security operations for multiple accounts and staff.
• Ability to coordinate with clients, vendors, and internal teams.
• Strong planning, budgeting, and reporting capabilities.

Responsibilities

• Oversee field security officers, ensure adherence to SOPs and client requirements.
• Develop service plans, allocate labor hours, and control costs.
• Regularly meet with clients, provide security expertise, and deliver solutions.
• Supervise training, performance reviews, and safety compliance.

Skills

Security operations management

Client liaison

Team leadership

Budgeting

Education

Bachelor's degree in related field

Tools

MS Office

Job description

Walden Security is seeking an Account Manager to supervise field security officers, coordinate client needs, and maintain standards across multiple accounts. You will ensure contracts are executed on time, budgets are managed, and service quality meets client expectations.

Responsibilities include staff training, SOP enforcement, and proactive problem resolution to maximize client satisfaction and security effectiveness.