Senior Scheduler - Lead Complex Care Scheduling & Training

Houston Methodist; Houston (TX); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Uniform provided

Business professional dress code

Job summary

Houston Methodist Specialty Physician Group is seeking a Senior Scheduler to optimize access to care by coordinating appointments for complex services and ensuring accurate scheduling across departments. The role involves serving as a liaison among patients, facilities, and providers, and may include pre-registration in the EHR to obtain pre-certification and verify insurance.

The position emphasizes mentoring less experienced staff and maintaining high standards of patient service while

Qualifications

• Four years of experience in a medical setting or call center environment to include two years of medical scheduling experience.
• High School diploma or equivalent education required.

Responsibilities

• Schedules patients for complex services (e.g., surgery) on a routine basis.
• Serves as a liaison between patient, facility and providers to ensure timely scheduling.

Skills

Excellent customer service

Communication skills

English proficiency

Multitasking

Problem solving

Medical terminology

Education

High School diploma or equivalent

Tools

EHR system

Insurance verification

Job description

Houston Methodist Specialty Physician Group is seeking a Senior Scheduler to optimize access to care by coordinating appointments for complex services and ensuring accurate scheduling across departments. The role involves serving as a liaison among patients, facilities, and providers, and may include pre-registration in the EHR to obtain pre-certification and verify insurance.

The position emphasizes mentoring less experienced staff and maintaining high standards of patient service while