Patient Access & Scheduling Specialist

Houstonmethodistcareers; Cypress (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Houston Methodist is seeking a Patient Services Representative to perform check in/out and scheduling duties, contributing to a positive patient experience. This role supports financial clearance, data entry, and coordinated patient flow within a busy department.

The position requires strong customer service, clear communication, and basic computer/EMR proficiency. Training emphasizes HIPAA compliance and high-quality patient interactions in a team-based environment.

Qualifications

• High school diploma or equivalent required.
• One year of healthcare or related experience preferred.
• Experience in a healthcare setting preferred.

Responsibilities

• Performs patient check in/check out functions and inputs accurate scheduling data to initiate financial clearance.
• Coordinates patient flow with appropriate priority standards and notifies of issues that may delay service or cause denials.
• Responds to requests promptly and provides high quality service to patients, physicians, and staff.
• Assists with revenue cycle tasks as directed and maintains careful documentation of interactions.

Skills

Customer service

Scheduling

English proficiency

Communication

EMR software

Medical terminology

Problem solving

Teamwork

Data entry

Multi-tasking

Education

High School diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Houston Methodist is seeking a Patient Services Representative to perform check in/out and scheduling duties, contributing to a positive patient experience. This role supports financial clearance, data entry, and coordinated patient flow within a busy department.

The position requires strong customer service, clear communication, and basic computer/EMR proficiency. Training emphasizes HIPAA compliance and high-quality patient interactions in a team-based environment.