Senior SAP IS-U Customer Service Consultant

EY; Nashville (TN); Teletrabalho; USD 103 000 - 188 000; Tempo integral

Resumo da oferta

EY in the United States seeks an experienced SAP IS-U Customer Service Senior Consultant to design, configure, test, and implement customer-facing SAP IS-U solutions across the meter-to-cash lifecycle. You will translate utility service requirements into functional designs and work with business stakeholders and technical teams to ensure successful delivery.

Expect to collaborate with client teams, perform requirements analysis, and support end-to-end testing and data conversion while traveling

Qualificações

• Experience delivering SAP IS-U Customer Service solutions.
• Ability to translate customer requirements into functional SAP IS-U designs.
• Experience across meter-to-cash processes and related data flows.
• Proven collaboration with business users and technical teams.
• Strong analytical and communication skills for stakeholder management.

Responsabilidades

• Deliver SAP IS-U Customer Service solutions for clients, collaborating with teams to address requirements.
• Design and configure SAP IS-U Customer Service components including business partner, contract accounts, and premises.
• Document business requirements, data mappings, test scenarios, and process flows for customer service initiatives.
• Support testing, validation, and cutover activities during project cycles.
• Coordinate dependencies across Billing, FI-CA, and associated systems while ensuring data integrity.

Conhecimentos

SAP IS-U CS

Utility industry experience

Client service skills

Requirements gathering

Functional design

Formação académica

Bachelor's degree

Ferramentas

SAP IS-U

Descrição da oferta de emprego

EY in the United States seeks an experienced SAP IS-U Customer Service Senior Consultant to design, configure, test, and implement customer-facing SAP IS-U solutions across the meter-to-cash lifecycle. You will translate utility service requirements into functional designs and work with business stakeholders and technical teams to ensure successful delivery.

Expect to collaborate with client teams, perform requirements analysis, and support end-to-end testing and data conversion while traveling