Investor Relations Systems Director

Bain Capital

Boston (MA)

On-site

USD 190,000 - 215,000

Full time

9 days ago

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Job summary

Bain Capital in Boston is seeking a Business Systems Director for Investor Relations. You will lead a global IR technology team, delivering solutions across fundraising, LP servicing, and investor reporting, and work closely with business stakeholders and vendors.

The role focuses on CRM, data analytics, and AI-enabled workflow automation, including Salesforce CRM, Snowflake, and related tools. You will drive end-to-end initiatives, from requirements through post-implementation support, shaping

Qualifications

Bachelor’s Degree in Computer Science, Information Systems, Finance, or related field.
10+ years of business/systems analysis experience supporting buy-side/asset management or alternative investment firms, with direct experience supporting Investor Relations or fundraising functions.
Demonstrated prior experience supporting Investor Relations, fundraising, or client-facing functions within a private equity, credit, or asset management firm.
Prior experience in evaluation, implementation, product management and support of solutions supporting investor lifecycle is a must.
Experience with solutions supporting CRM, DDQ, email Marketing, Investor Onboarding, Ticketing, LP Portal, and Reporting & analytics is strongly preferred.
Deep understanding of the end-to-end fundraising and LP lifecycle—from prospecting and due diligence through closing, capital calls, and ongoing LP reporting—across multiple funds, strategies, and geographies.
Proven track record of managing multiple projects and driving business-facing technology solutions.
Excellent communication skills with ability to engage both technical and non-technical stakeholders.
Experience working in Agile/Scrum environments.
Experience leading a mixed onshore/offshore team of analysts, developers, QA engineers, and architects.
Strong problem-solving and analytical skills, with the ability to understand complex business requirements and translate them into technical solutions.
Experience with CRM tools like Salesforce, Affinity, Investor Flow or equivalent is preferred.
Experience with Investor portal tools like FIS DX, Intralinks, Investor Flow, eFront or equivalent is preferred.
Experience with evaluating, implementing, and configuring AI-enabled solutions to augment key business processes is preferred.

Responsibilities

Lead requirements gathering, documentation, and testing of solutions supporting global fundraising and investor relations business needs.
Translate complex business requirements into actionable technical specifications.
Identify opportunities to streamline processes and enhance system functionality.
Oversee applications supporting the IR business, including Salesforce CRM, data lake analytics, deal CRM, fund closing and LP reporting workflows.