Senior Salesforce Product Manager - Public Sector Impact

Nava Public Benefit Corp.; Lexington (KY); Remote; USD 98.000 - 153.000; Vollzeit

Benefits dieser Stelle

Health coverage — medical, dental, and

Insurance coverage — disability, life,

Paid time off and holidays

Annual bonus based on company goals

Parental leave and wellness resources

401(k) match

Flexible remote work

Learning and development programs

Zusammenfassung

Nava Public Benefit Corp. is seeking a Product Manager to drive our vision for government digital services.

You will collaborate with government partners and Nava's engineering, design, and business teams to define direction, scope product features, and remove obstacles to deliver user-centered experiences at scale. You will work with cross-functional teams to set direction, measure success, and translate insights into action, while maintaining a strong bias for action in ambiguous environments.

Qualifikationen

• 3+ years as a Product Manager or Product Owner on Salesforce-based products
• Hands-on understanding of the Salesforce data model, including objects, fields, relationships, record types, and page layouts
• Experience configuring or specifying declarative tools such as Flow, validation rules, permission sets, and reports and dashboards
• Bachelor's degree or equivalent experience
• Experience running and/or shipping consumer web applications
• Ability to generate very strong product plans and build buy-in across the team, our government partners, and other contractors
• Excellent written and verbal communication skills for technical, user experience, and project management trade-offs; enthusiastic communicator
• Strong bias towards action; ability to step up into team gaps and ambiguous situations to structure the team's action plan
• Ability to execute with incomplete information; great product instincts and an ability to create order from divergent needs
• Ability to define a product objective and logically reverse engineer the path and communications to achieve the objective
• Ability to identify market trends and shifts that will affect product direction and update plans based on future expectations
• An adaptive, empathetic, collaborative, and positive mindset

Aufgaben

• Define the vision, goals, and measures of success for the products and services you manage
• Work with designers, business analysts, and technical leads to discover and synthesize market research, user needs, business requirements, and technical approaches
• Define the direction, scope, and priority of projects, from high-level initiatives to specific features, user stories, and business metrics
• Work closely with cross-functional teams to develop and ship projects
• Proactively socialize, iterate on, and build buy-in for product initiatives with the team, government partners, and other contractors
• Collaborate with the project management team to prioritize roadmaps and inbound units of work
• Represent Nava's outcome-centric and user-centric approach in discovery meetings with agencies and contractors
• Understand and communicate the needs of end users and population segments we serve and government partners we work with
• Measure product progress toward business goals or user needs and translate data insights into action
• Make tactical decisions to improve the design, define requirements, and generate stakeholder buy-in for our desired path forward

Kenntnisse

Product management

Stakeholder communication

Agile methodologies

End-user focus

Team collaboration

Ausbildung

Bachelor's degree or equivalent experience

Tools

Salesforce (Sales Cloud/Service Cloud/Experience Cloud)

Salesforce declarative tools (Flow, validation rules, permission sets)

Reports and dashboards

Jobbeschreibung

Nava Public Benefit Corp. is seeking a Product Manager to drive our vision for government digital services.

You will collaborate with government partners and Nava's engineering, design, and business teams to define direction, scope product features, and remove obstacles to deliver user-centered experiences at scale. You will work with cross-functional teams to set direction, measure success, and translate insights into action, while maintaining a strong bias for action in ambiguous environments.