Senior Salesforce Product Analyst - CPQ & Sales Cloud Lead

Okta; United States; Hybrid; USD 120,000 - 160,000; Full time

Job summary

The World’s Identity Company seeks a Senior Salesforce Product Analyst to scale.internal systems with a focus on security and reliability. You will leverage expertise in Salesforce CPQ and Sales Cloud to partner with GTM teams and drive data-driven efficiencies across provisioning to case management.

You will own the requirements, design, testing, and release of CPQ enhancements, and collaborate with Deal Desk, Order Management, Pricing, and Sales Ops to deliver robust solutions.

Qualifications

• 5+ years hands-on experience with Salesforce Sales Cloud and CPQ.
• Experience integrating CRM with product-led systems.
• Own end-to-end delivery lifecycle from concept to post-launch.
• Salesforce certifications such as Admin, Sales Cloud or CPQ are preferred.
• Strategic thinker with focus on security, reliability and AI-driven insights.

Responsibilities

• Gather requirements from stakeholders and translate into actionable user stories.
• Analyze existing processes to identify opportunities for improvement.
• Configure Salesforce CPQ: products, price rules, and advanced approvals.
• Collaborate with developers and admins to design and implement enhancements.
• Deliver CPQ and Salesforce updates as part of a cross‑functional team.
• Work with Deal Desk, Partner Ops, Order Management, and Sales Ops to optimize CPQ.
• Ensure data integrity and create dashboards for key metrics.
• Design integrations between Salesforce and other systems.
• Create test plans and work with QA to validate solutions.
• Ensure security and regulatory compliance of Salesforce solutions.
• Document user journeys and system changes, including AI-driven automations.

Skills

Salesforce Sales Cloud & CPQ

System integration

Lifecycle management

Certifications preferred

Education

Salesforce Certifications preferred

Job description

The World’s Identity Company seeks a Senior Salesforce Product Analyst to scale.internal systems with a focus on security and reliability. You will leverage expertise in Salesforce CPQ and Sales Cloud to partner with GTM teams and drive data-driven efficiencies across provisioning to case management.

You will own the requirements, design, testing, and release of CPQ enhancements, and collaborate with Deal Desk, Order Management, Pricing, and Sales Ops to deliver robust solutions.