Senior Salesforce Field Service Architect - Remote

Coastal; Palm Coast, Atlanta, Tysons, Lexington (FL, GA, VA, KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible working hours

Remote flexible work

401K with Company Match

Medical, Vision, & Dental coverage

Bonus opportunities

Continuing education reimbursements

Job summary

Coastal is seeking a Senior Solution Architect, Field Service to own the overall technical solution design and provide guidance across Salesforce and related SaaS apps. You will lead discovery sessions, translate needs into architecture, and support pre-sales with scope and costing.

You will collaborate with project teams, ensure best practices, and maintain Salesforce certifications while driving client success and delivery excellence.

Qualifications

• 4-6 years of advanced Salesforce Field Service Cloud implementation experience.
• 5+ years as Senior Consultant or equivalent implementing Salesforce solutions.
• 3-5 years experience scoping and costing Field Service Cloud projects.
• Strong knowledge of Salesforce core platform and modules.
• Active Salesforce certifications (Admin, Sales Cloud, Service Cloud) preferred.

Responsibilities

• Design a solution leveraging Salesforce product features and best practices.
• Deliver architecture diagrams and technical docs; oversee build tasks and dashboards.
• Scope projects with stakeholders, define requirements, timelines and cost models.
• Collaborate with Delivery and Account Executives to scope sales proposals.
• Guide and mentor Coastal team members and drive client satisfaction.

Skills

Salesforce Field Service

Solution design

Client facing

Project scoping

Salesforce admin

Education

Bachelor's degree

Tools

Conga

DocuSign

AccountingSeed

Job description

Coastal is seeking a Senior Solution Architect, Field Service to own the overall technical solution design and provide guidance across Salesforce and related SaaS apps. You will lead discovery sessions, translate needs into architecture, and support pre-sales with scope and costing.

You will collaborate with project teams, ensure best practices, and maintain Salesforce certifications while driving client success and delivery excellence.