Senior Salesforce Field Service Architect (Remote)

Coastal; United States; Remote; USD 180,000 - 250,000; Full time

Benefits offered by this job

Flexible hours

Remote work

Office locations: Palm Coast, FL; ATL,

Bonus opportunities

Education reimbursements

Job summary

Coastal is seeking a Principal Technical Architect - Field Service to lead architecture and delivery of large-scale Salesforce Field Service projects. You will align scheduling, asset lifecycle, and work execution with scalable patterns, while guiding offshore/onshore teams and engaging with executives.

The role emphasizes governance, high availability, and CTO-level collaboration, with a focus on reusable accelerators, integration patterns, and modernizing field service platforms across

Qualifications

• 10+ years in enterprise software architecture.
• Hands-on Salesforce Field Service architecture experience.
• Experience delivering large-scale field service solutions across multiple teams.

Responsibilities

• Lead end-to-end Field Service architecture for Salesforce implementations.
• Architect ESO-based scheduling optimization and routing rules.
• Design mobile offline experiences with Salesforce Field Service Mobile & LWC on Mobile.
• Collaborate with dispatchers, service managers, IT leadership and execs to map goals to architecture roadmaps.
• Develop reusable FSL accelerators, data models and integration patterns.
• Design resilient integrations with ERP, inventory and GIS via real-time/event-driven patterns.
• Define governance, coding guidelines and performance metrics for delivery excellence.
• Lead pre-sales technical activities and shape client value propositions.

Skills

Cloud architecture

Salesforce Field Service

Enterprise integration

Apex/Lightning

Education

Bachelor's degree in Computer Science or related field

Tools

MuleSoft

Kafka

Azure

SOQL

Job description

Coastal is seeking a Principal Technical Architect - Field Service to lead architecture and delivery of large-scale Salesforce Field Service projects. You will align scheduling, asset lifecycle, and work execution with scalable patterns, while guiding offshore/onshore teams and engaging with executives.

The role emphasizes governance, high availability, and CTO-level collaboration, with a focus on reusable accelerators, integration patterns, and modernizing field service platforms across