Senior Salesforce CRM Architect (Hybrid)

Mount Holyoke College; South Hadley (MA); Hybrid; USD 104,000 - 122,000; Full time

Job summary

Mount Holyoke College is seeking a CRM Solutions Architect to lead the Salesforce implementation post go-live. You will translate business goals into technical specifications, decide between declarative config and custom development, and drive scalable solutions across the enterprise.

Highlights include managing Salesforce/ascend users, ensuring data quality, and collaborating with LITS and College Relations Data Services to support fundraising and engagement objectives.

Qualifications

• Bachelor's degree or equivalent work experience in a related field.
• Salesforce Platform Administrator Certification is required.
• Experience gathering business requirements and performing systems analysis.

Responsibilities

• Lead architecture and code reviews; assess technical risks.
• Design and implement Salesforce Flows and automations to improve efficiency.
• Manage data quality, imports, mapping, and security policies.

Skills

Salesforce architecture

Salesforce configuration

Requirements analysis

Stakeholder collaboration

Cross-functional leadership

Education

Bachelor's degree or equivalent

Salesforce Platform Administrator Certification

Salesforce Platform Administrator II Certification

Salesforce Platform App Builder Certification

Tools

KindSight ascend

Blackthorn

GiveCampus

Workday

Slate

Job description

Mount Holyoke College is seeking a CRM Solutions Architect to lead the Salesforce implementation post go-live. You will translate business goals into technical specifications, decide between declarative config and custom development, and drive scalable solutions across the enterprise.

Highlights include managing Salesforce/ascend users, ensuring data quality, and collaborating with LITS and College Relations Data Services to support fundraising and engagement objectives.