Senior Salesforce Business Analyst: Data, Integrations, SAFe

Covetus; Charlotte (NC); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Covetus is seeking a Senior Business Analyst with strong Salesforce experience to lead transformation initiatives in Charlotte, NC or Addison, TX. You will gather requirements, write BRDs/FRDs, and drive Agile/SAFe delivery across CRM, data, and integration projects.

You will collaborate with stakeholders, architects, and Salesforce teams to design scalable CRM solutions, perform data mapping, and ensure successful UAT and production deployments.

Qualifications

• Gather, analyze, and document business and system requirements.
• Lead workshops; translate needs into user stories and acceptance criteria.
• Experience with Salesforce CRM platforms and data migration.
• Proven Agile/SAFe delivery and cross-team collaboration.

Responsibilities

• Lead requirement workshops and convert business needs into functional solutions.
• Create BRDs, FRDs, user stories, acceptance criteria, and process documentation.
• Work with Salesforce business and technical teams to deliver CRM solutions.
• Support Agile/SAFe delivery through backlog management, PI planning, and sprint execution.
• Perform data analysis, system integration analysis, and process improvement initiatives.
• Coordinate UAT activities, stakeholder reviews, and production deployments.
• Drive successful delivery of enterprise applications while ensuring alignment with business objectives and technology strategy.

Skills

Business Analysis

Requirements Management

User Stories & Acceptance Criteria

Agile Scrum SAFe

Salesforce CRM

Data Analysis & Mapping

Education

Bachelor's degree

Tools

Salesforce CRM

JIRA

Confluence

Tableau

Power BI

SQL

SQL Server

Oracle

MySQL

Visio

Job description

Covetus is seeking a Senior Business Analyst with strong Salesforce experience to lead transformation initiatives in Charlotte, NC or Addison, TX. You will gather requirements, write BRDs/FRDs, and drive Agile/SAFe delivery across CRM, data, and integration projects.

You will collaborate with stakeholders, architects, and Salesforce teams to design scalable CRM solutions, perform data mapping, and ensure successful UAT and production deployments.