Senior Salesforce Business Analyst — Hybrid, Austin

Tenth Revolution Group; Austin (TX); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Tenth Revolution Group in Austin, TX seeks a Senior Salesforce Business Analyst to drive requirements gathering, process optimization, and Salesforce solution design across multiple business units. The role partners with admins, developers, and PMs to deliver scalable Salesforce configurations.

The ideal candidate brings 5+ years of Salesforce experience, strong business analysis skills, and the ability to translate complex needs into actionable user stories as part of an Agile team.

Qualifications

• 5+ years hands-on Salesforce experience in a business/functional analyst role.
• Strong business analysis background with process mapping and requirements documentation.
• Proven ability to facilitate stakeholders and translate needs into Salesforce solutions.
• Experience across Sales Cloud and Service Cloud; ability to translate complex requirements into scalable designs.
• Understanding of Salesforce data models, workflows, validation rules, and automation tools.

Responsibilities

• Lead requirements gathering sessions and document business processes as user stories and functional specs.
• Collaborate with admins, developers, and PMs to design scalable Salesforce solutions.
• Perform gap analysis and recommend best-practice Salesforce configurations.
• Manage backlog refinement, sprint planning, and UAT in an Agile environment.
• Align cross-functionally to ensure successful solution delivery across business units.
• Serve as SME on Salesforce capabilities, data structures, and process design.
• Support change management including training and user adoption plans.
• Coordinate with integration teams, especially for middleware like MuleSoft.

Skills

Salesforce experience

Business analysis

Stakeholder facilitation

Requirements documentation

Communication

Tools

Mulesoft

Job description

Tenth Revolution Group in Austin, TX seeks a Senior Salesforce Business Analyst to drive requirements gathering, process optimization, and Salesforce solution design across multiple business units. The role partners with admins, developers, and PMs to deliver scalable Salesforce configurations.

The ideal candidate brings 5+ years of Salesforce experience, strong business analysis skills, and the ability to translate complex needs into actionable user stories as part of an Agile team.