Senior Salesforce Admin: AI Automation & Integrations

Medium

Charlotte (NC)

On-site

USD 115,000 - 130,000

Full time

14 days+

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Benefits offered by this job

Remote-first culture

Flexible time off

Paid holidays

Tuition reimbursement

Employee assistance program

Health benefits

401k with company match

Job summary

WorkWave is seeking a Senior Salesforce Administrator to drive automation, manage complex integrations, and optimize our Salesforce instance as we scale. You will partner with business leaders across Sales, Finance, Customer Support, and Professional Services to remove bottlenecks and ensure data integrity, security, and a robust CRM ecosystem.

The role emphasizes AI-enabled processes (Salesforce Einstein) and a structured release lifecycle, with opportunities to shape technology strategy and

Qualifications

5+ years of direct experience as a Salesforce Administrator.
Strong background in CPQ and revenue/service operations.
Experience with integrations and AppExchange packages.
Familiarity with data governance and security best practices.
Interest in AI-driven automation and Salesforce Einstein is a plus.

Responsibilities

Maintain system health, performance, patches, and security.
Design automation and AI initiatives to streamline processes.
Collaborate with cross-functional leaders to optimize workflows.
Oversee changes with sandbox environments and release management.
Provide end-user training and comprehensive documentation.

Skills

Salesforce Admin

Automation

Integrations

CPQ

Security & Compliance

Tools

Salesforce Flow

AppExchange

Certinia/FinancialForce

Salesforce CPQ

Job description

The role emphasizes AI-enabled processes (Salesforce Einstein) and a structured release lifecycle, with opportunities to shape technology strategy and

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