Senior Salesforce Architect: AI-Driven Enterprise Platform

Worldwide Clinical Trials; Durham (NC); On-site; USD 122,000 - 241,000; Full time

Job summary

Worldwide Clinical Trials in Durham, NC, is seeking a Senior Salesforce Architect to serve as enterprise design authority for the Salesforce platform and Certinia ecosystem, shaping the end-to-end architecture and multi-year roadmap to support Sales, Marketing, and Sales Ops.

You will lead AI-driven capabilities (Agentforce, Einstein, Data Cloud), govern development standards, manage backlog, and mentor admins and developers while partnering with IT and business leaders to deliver measurable

Qualifications

• 10+ years of progressive Sales Cloud experience with Salesforce architecture leadership.
• Hands-on with AI and automation on Salesforce (Agentforce, Einstein, Data Cloud).
• Strong communication and stakeholder engagement; ability to lead teams.

Responsibilities

• Define end-to-end technical architecture for Salesforce platform and multi-year roadmap.
• Lead Salesforce service desk operations; manage SLAs.
• Govern coding standards and reusable design patterns.
• Partner with enterprise architecture, integration, security, and data teams.
• Provide leadership to admins and developers.

Skills

Salesforce architecture

Salesforce data model

Security and sharing

Apex

Lightning Web Components

JavaScript

SOQL

Flow

AI/automation on Salesforce

Data Cloud

Education

Bachelor's degree in IT/CS/Related field

Tools

Certinia PSA

DevOps tooling

Job description

Worldwide Clinical Trials in Durham, NC, is seeking a Senior Salesforce Architect to serve as enterprise design authority for the Salesforce platform and Certinia ecosystem, shaping the end-to-end architecture and multi-year roadmap to support Sales, Marketing, and Sales Ops.

You will lead AI-driven capabilities (Agentforce, Einstein, Data Cloud), govern development standards, manage backlog, and mentor admins and developers while partnering with IT and business leaders to deliver measurable