Senior Sales Support & Operations Coordinator

CBRE; West Des Moines (IA); On-site; USD 52,000 - 74,000; Full time

Job summary

CBRE is seeking a Sales Support Sr. Coordinator to provide advanced administrative support in a large office as part of the Sales Operations function.

The role supports sales planning, strategy, and forecasting to help achieve business objectives. You will gather documentation for high-value voucher forms, manage data analyses, ensure brand-aligned client messaging, coordinate schedules, attend meetings, and handle inquiries with confidentiality.

Qualifications

• High School Diploma or GED with 2-3 years of job-related experience.
• Graphic Design and Marketing experience a plus.
• Understands work routines and applies skills across processes, procedures, and systems.
• Requires intermediate problem-solving skills with capacity to review and select solutions without supervisory approval.
• Ability to explain detailed information clearly within the team.
• Advanced knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills with a robust inquisitive mindset.
• General math skills including percentages, discounts, and markups.

Responsibilities

• Gather documentation to complete high-value voucher forms and process commission payments.
• Collect, compile, and evaluate complex data and create written descriptions of results.
• Ensure client messaging is in alignment with company branding. Review marketing templates and approve creative.
• Answer, screen, and direct incoming telephone calls.
• Respond to escalated inquiries and provide information while maintaining confidentiality.
• Read and route incoming mail. Review and distribute routine communications for sales professionals.
• Coordinate schedules and appointments for sales team members.
• Attend Sales team meetings to record meeting minutes or action items.
• Recognize and solve typical and atypical problems in own work area without supervisory approval.
• Evaluate and select solutions from established options.
• Impact team through the quality of the services or information provided.
• Follow standardized procedures with regular but moderate supervision.

Skills

Graphic Design

Marketing

Problem-solving

Communication

Organizational skills

Math skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE is seeking a Sales Support Sr. Coordinator to provide advanced administrative support in a large office as part of the Sales Operations function.

The role supports sales planning, strategy, and forecasting to help achieve business objectives. You will gather documentation for high-value voucher forms, manage data analyses, ensure brand-aligned client messaging, coordinate schedules, attend meetings, and handle inquiries with confidentiality.