Senior Sales & Service Enablement Specialist

Banco Santander (Brasil); Boston (MA); On-site; USD 53,000 - 93,000; Full time

Job summary

Banco Santander is seeking a Sr. Specialist, Sales & Service Support to engage existing customers through outbound calls and foster deposit and loan growth.

The role supports bankers, executes sales strategies, and coordinates marketing initiatives across departments, ensuring compliant, high-quality customer experiences. The position requires project management experience, strong communication, and licensing.

Qualifications

• 3+ years project management experience.
• Strong knowledge of sales support and effective sales enhancement techniques.
• Ability to coordinate resources and prioritize tasks under deadlines.
• Excellent communication and writing skills; ability to present.
• Maintains appropriate sales licensing.
• Proficient with Excel, Word, Access and databases.

Responsibilities

• Engage existing customers via outbound calls to grow deposits and relationships.
• Assist the Manager in executing a sales strategy and coaching bankers.
• Coordinate and implement sales support programs and projects.
• Develop project plans and coordinate with internal teams and external vendors.
• Analyze program performance and recommend improvements.

Skills

Project management

Sales support

Communication

Presentations

Coaching

Attention to detail

Self-motivated

Influencing others

Licensing

Education

Associate's Degree

Tools

Excel

Word

Access

Callidus

PeopleSoft

Job description

Banco Santander is seeking a Sr. Specialist, Sales & Service Support to engage existing customers through outbound calls and foster deposit and loan growth.

The role supports bankers, executes sales strategies, and coordinates marketing initiatives across departments, ensuring compliant, high-quality customer experiences. The position requires project management experience, strong communication, and licensing.