Senior Sales & Range Experience Lead

Range USA; Merrillville (IN); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, and Vision health not

Unlimited Shooting – Free Classes

Industry-leading online and in-store</

Manufacturer rewards and points

Paid training

Zusammenfassung

Range USA in Merrillville, IN is seeking a Senior Sales Associate to lead customer interactions, drive personal sales, and maintain store operations with safety standards. You will support opening/closing routines, manage cash and documentation, and ensure a best-in-class shopping experience.

This role requires 1–2 years in retail or customer service, strong communication, attention to detail, and strict adherence to firearm safety and ATF compliance.

Qualifikationen

• High School Diploma or equivalent preferred.
• 1–2 years of retail sales or customer service experience (specialty retail preferred).
• Strong attention to detail with the ability to follow complex compliance procedures.
• Ability to handle confidential information with integrity.
• Flexible availability, including nights, weekends, and holidays.
• Strong communication skills and customer-first mindset.

Aufgaben

• Deliver exceptional customer service aligned with Range USA standards.
• Review KPIs and coach team to expectations from this data.
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions).
• Build customer relationships and increase basket size through product knowledge and recommendations.
• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation.
• Produce and maintain daily operational documents (store metrics, huddle notes, schedules).
• Support inventory flow, merchandising, and ad set execution to maintain visual standards.
• Maintain overall store cleanliness and organization.
• Ensure strict adherence to firearm safety protocols for customers and staff.
• Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks.
• Safeguard confidential information and ensure all processes meet regulatory standards.
• Ensure range readiness, safety, and cleanliness always.
• Validate and elevate if needed parts requirements to ASL.

Kenntnisse

Retail sales

Customer service

Communication

Attention to detail

Ausbildung

High School Diploma

Jobbeschreibung

Range USA in Merrillville, IN is seeking a Senior Sales Associate to lead customer interactions, drive personal sales, and maintain store operations with safety standards. You will support opening/closing routines, manage cash and documentation, and ensure a best-in-class shopping experience.

This role requires 1–2 years in retail or customer service, strong communication, attention to detail, and strict adherence to firearm safety and ATF compliance.