Senior Sales Lead - Firearms, Training & Unlimited Shooting

Range USA; Mishawaka (IN); Presencial; USD 17.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Unlimited Shooting - Free Classes

Industry discounts

Paid training

Descripción de la vacante

Range USA is seeking a Senior Sales Associate in Mishawaka, IN, to lead personal sales while ensuring daily store operations, safety, and compliance. You will open/close routines, manage cash, and help deliver a best-in-class customer experience.

The role emphasizes firearms knowledge, customer service, and adherence to ATF and internal standards. Prior retail experience and flexible availability are preferred, with paid training and several benefits offered.

Formación

• 1-2 years of retail sales or customer service experience (specialty retail preferred).
• High School Diploma or equivalent preferred.
• Strong attention to detail with the ability to follow complex compliance procedures.
• Ability to handle confidential information with integrity.
• Flexible availability, including nights, weekends, and holidays.
• Strong communication skills and customer-first mindset.

Responsabilidades

• Deliver exceptional customer service aligned with Range USA standards.
• Review KPIs and coach team to expectations from this data.
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions).
• Build customer relationships and increase basket size through product knowledge and recommendations.
• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation.
• Produce and maintain daily operational documents (store metrics, huddle notes, schedules).
• Support inventory flow, merchandising, and ad set execution to maintain visual standards.
• Maintain overall store cleanliness and organization.
• Ensure strict adherence to all firearm safety protocols for customers and staff.
• Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks.
• Safeguard confidential information and ensure all processes meet regulatory standards.

Conocimientos

Retail sales

Customer service

Attention to detail

Confidential info handling

Communication skills

Flexible availability

Educación

High School Diploma or equivalent

Descripción del empleo

Range USA is seeking a Senior Sales Associate in Mishawaka, IN, to lead personal sales while ensuring daily store operations, safety, and compliance. You will open/close routines, manage cash, and help deliver a best-in-class customer experience.

The role emphasizes firearms knowledge, customer service, and adherence to ATF and internal standards. Prior retail experience and flexible availability are preferred, with paid training and several benefits offered.