Senior Sales Ops & Strategy Lead - Germany

Zoom; United States; Hybrid; USD 80,000 - 140,000; Full time

Job summary

Zoom is seeking an experienced Sales Operations leader to shape how our global sales teams forecast, plan, and execute. You will drive KPI frameworks, territory and quota policy, and executive reporting across Direct, SMB, and Enterprise segments.

You will collaborate with Finance, Marketing, HR, and GTM Insights to translate data into actionable recommendations, optimize the sales tech stack, and improve productivity and ramp times for reps in a fast-paced environment.

Qualifications

• 6+ years of experience in Sales Operations, Sales Strategy, or Business Operations in a global SaaS or high-growth B2B environment
• Advanced proficiency in Salesforce.com, Google Workspace, and Excel; comfortable adopting other sales tech platforms
• Experience translating complex data into strategic recommendations for executives
• Strong analytical and reporting capabilities with KPI forecasting and quota/territory planning
• Experience leading cross-functional programs in a fast-paced environment
• Outcomes-oriented with focus on sales productivity and revenue program performance
• Bachelor’s degree in Business, Economics, Communications or related field; MBA preferred
• Fluent in German

Responsibilities

• Evaluate complex business problems, design actionable recommendations, and track success metrics across your sales segment
• Partner with GTM Insights to quantify market opportunity and translate findings into resource and quota planning
• Define and deliver insights on KPIs across direct, indirect, SMB, and Enterprise selling segments
• Develop expertise in Sales Segmentation, Booking Policy, and Global Rules of Engagement
• Co-lead executive analyses and presentations for QBRs and senior audiences
• Leverage Zoom’s sales tech stack to report on activities, product performance, and pipeline health
• Lead cross-functional initiatives to streamline processes and improve productivity
• Deliver connected planning across quota, territory, pipeline, forecasting, and GTM with Finance, Marketing, HR, and Sales Support
• Partner with Sales Enablement and systems teams on scoping and implementing tools to support reps and reduce ramp time

Skills

Sales Operations

Sales Strategy

Business Operations

Sales Analytics

KPI Frameworks

Executive Reporting

Cross-functional Collaboration

German Language

Education

Bachelor’s degree in Business or related field

MBA or advanced degree preferred

Tools

Salesforce

Google Workspace

Excel

Job description

Zoom is seeking an experienced Sales Operations leader to shape how our global sales teams forecast, plan, and execute. You will drive KPI frameworks, territory and quota policy, and executive reporting across Direct, SMB, and Enterprise segments.

You will collaborate with Finance, Marketing, HR, and GTM Insights to translate data into actionable recommendations, optimize the sales tech stack, and improve productivity and ramp times for reps in a fast-paced environment.