Senior Sales Operations Lead, Seller Growth & Automation

Amazon; Seattle (WA); On-site; USD 134,000 - 181,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in the United States seeks a Sr Sales Operations Manager for NSR to lead Account Growth Representatives (AGRs) and own the AGR strategy post-launch. You will help shape the Sales Ops roadmap, build scalable systems, and drive automation across the US 3P seller growth journey.

This senior role requires deep operations expertise, comfort with ambiguity, and the ability to partner with AGR leadership to enable seller growth.

Qualifications

• 10+ years of sales operations or equivalent experience.
• Master's degree or equivalent.
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience defining, refining and implementing sales processes, procedures and policies.

Responsibilities

• Shape the Sales Operations Strategy: Own the AGR workstream end-to-end and drive decisions with lasting impact across NSR.
• Own AGR Strategy: Define and drive the AGR Sales Operations strategy and prioritization framework.
• Serve as Strategic Thought Partner to AGR Leadership: Embed as the primary Sales Operations partner for AGRs.
• Drive ARR-to-AGR Automation and Handoff Operations: Own automation design and governance for seamless transitions.
• Build Scalable Systems and Automation: Identify opportunities to automate manual operations and build self-service mechanisms.
• Lead Cross-Functional Initiatives: Manage programs across Finance, Product, Tech, and Strategy and Operations.
• Deliver Executive-Level Insights: Surface trends and opportunities; create executive flash reports for leadership.
• Establish Operational Best Practices: Design reporting and process improvements to scale NSR.

Skills

Sales operations

CRM systems

Forecasting

Sales automation

Leadership

Education

Master's degree

Tools

Salesforce

BI tools

Job description

Amazon.com Services LLC in the United States seeks a Sr Sales Operations Manager for NSR to lead Account Growth Representatives (AGRs) and own the AGR strategy post-launch. You will help shape the Sales Ops roadmap, build scalable systems, and drive automation across the US 3P seller growth journey.

This senior role requires deep operations expertise, comfort with ambiguity, and the ability to partner with AGR leadership to enable seller growth.