Strategic Sales Operations Leader

Amazon; New York, Northern (NY, KY); Hybrid; USD 147,000 - 199,000; Full time

Job summary

Amazon Advertising LLC is seeking a Sr. Sales Operations Manager to design, plan and execute operational strategy supporting the US LCS advertising business in New York.

You will collaborate with Sales leadership and cross-functional teams to drive long-term growth and ensure data-driven decisions. The role emphasizes building scalable operational infrastructure, executing programs, and translating business needs into concrete requirements.

Qualifications

• Bachelor's degree or equivalent.
• Experience in sales operations or equivalent.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent.
• Experience using Salesforce (or other CRM tool) or BI tools.
• 10+ years of Microsoft Excel experience.

Responsibilities

• Build and maintain operational infrastructure to support sales teams, establishing foundational processes, systems, and workflows that enable consistent execution across the organization.
• Execute day-to-day operational programs including territory planning, pipeline hygiene, and sales reporting to ensure sales teams have the tools and data needed to perform.
• Develop and implement programs, tools, and analytics to increase sales productivity, with hands-on ownership of system configuration, data integrity, and process documentation.
• Partner with sales leadership to translate business needs into operational requirements, then directly manage the tactical execution and ongoing maintenance of resulting initiatives.
• Identify operational gaps impacting sales performance, build mechanisms to close them, implement solutions, and monitor results to ensure sales teams can deliver on targets.
• Support ad hoc operational needs and special projects as they arise.

Skills

Sales operations experience

Sales process definition

Data analysis

Education

Bachelor's degree or equivalent

Tools

Salesforce

BI tools

Microsoft Excel

Job description

Amazon Advertising LLC is seeking a Sr. Sales Operations Manager to design, plan and execute operational strategy supporting the US LCS advertising business in New York.

You will collaborate with Sales leadership and cross-functional teams to drive long-term growth and ensure data-driven decisions. The role emphasizes building scalable operational infrastructure, executing programs, and translating business needs into concrete requirements.