Senior Sales & Operations Coordinator – Equipment Rentals

Herc Rentals Inc; Lafayette (IN); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Life and disability insurance

401(k) plan with company match

Employee Stock Purchase Program

Paid Time Off

Paid parental leave

Military leave & support for National/

EAP

Adoption Assistance

Tuition Reimbursement

Auto & Home Insurance Discounts

Job summary

Herc Rentals is hiring a Senior Sales and Operations Coordinator in Lafayette, IN. This role greets customers, coordinates deliveries and pickups, and collaborates with drivers and sales reps to grow revenue while ensuring accurate reporting and pricing adherence.

You will develop expertise in DOT regulations, rental equipment operations, and internal systems such as Salesforce and Optimus. A valid driver's license and professional driving history are required, with a strong focus on safety and

Qualifications

• High school or GED required, College Degree preferred
• 2 - 4 year of relatable experience
• Must be fluent in Rental Man
• Fluent with On the Go use
• Proficient in DOT Regulations and load securement guidelines
• A valid driver\'s license with a clean driving record

Responsibilities

• Proactively answer and resolve customer questions
• Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors
• Optimize routing of drivers by being a DOT Regulations expert
• Aid and support the other coordinators at the branch
• Be a trusted partner to the territory sales representatives
• Manage a portfolio of customers
• Maximize revenue through superior customer service on all existing orders
• Finalize sales for both inbound and outbound calls
• Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment
• Generate, process, analyze and review the daily business reports
• Support all team members
• Build fluency with Fleet, Procurement, and daily dashboard and branch manager checklists
• Act as local expert on Optimus and pricing practices
• Assist others with Salesforce.com
• Continue to open accounts and prescreen customers using eApply

Skills

Rental Man fluent

On the Go proficiency

DOT Regulations knowledge

Load securement knowledge

Valid driver\'s license

Education

High school diploma or GED

Job description

Herc Rentals is hiring a Senior Sales and Operations Coordinator in Lafayette, IN. This role greets customers, coordinates deliveries and pickups, and collaborates with drivers and sales reps to grow revenue while ensuring accurate reporting and pricing adherence.

You will develop expertise in DOT regulations, rental equipment operations, and internal systems such as Salesforce and Optimus. A valid driver's license and professional driving history are required, with a strong focus on safety and