Senior Sales Operations Analyst — Data-Driven GTM Leader

Synthesia; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

Synthesia is seeking a Senior Sales Operations Analyst to optimize our go-to-market engine in the United States. You will own systems, data, and processes that power forecasting, planning, and decision-making in collaboration with Sales, Finance, and RevOps.

You’ll build dashboards, support weekly/quarterly forecasting, design territory and lead routing workflows, and model compensation plans with cross-functional stakeholders. Hands-on Salesforce config is a plus.

Qualifications

• 3–5+ years in a Sales Operations, Revenue Operations, or Business Analyst role.
• Strong hands-on experience with Salesforce (admin-level configuration a plus).
• Advanced Excel/Google Sheets; SQL and BI tools a strong plus.
• Track record of building reporting and forecasting models used by sales leadership.
• Comfortable cross-functional collaboration with Sales, Finance, and Marketing.

Responsibilities

• Drive reporting & analytics — Build and maintain dashboards for pipeline, forecast, quota attainment, and funnel conversion; deliver regular reporting to sales leadership
• Support forecasting — Prepare and validate the data behind weekly/monthly/quarterly forecast calls
• Design sales processes — Improve territory planning, lead routing, deal desk operations, and quote-to-cash workflows
• Support compensation & quota planning — Model commission plans, calculate payouts, and assist with quota-setting analysis alongside Finance
• Partner cross-functionally — Work with Marketing, Customer Success/RevOps, and Finance on GTM efficiency initiatives and shared reporting needs
• Identify and troubleshoot — Proactively spot process breakdowns or data issues and drive fixes

Skills

Sales Operations

Salesforce admin

Excel/Sheets

Data analytics

Cross-functional

Communication skills

Tools

Tableau

Looker

Omni

Job description

Synthesia is seeking a Senior Sales Operations Analyst to optimize our go-to-market engine in the United States. You will own systems, data, and processes that power forecasting, planning, and decision-making in collaboration with Sales, Finance, and RevOps.

You’ll build dashboards, support weekly/quarterly forecasting, design territory and lead routing workflows, and model compensation plans with cross-functional stakeholders. Hands-on Salesforce config is a plus.