Senior Sales Engineer: AI-Driven POCs & Integrations

Zendesk; Colorado; Hybrid; USD 188,000 - 282,000; Full time

Job summary

Zendesk is seeking a Senior Sales Engineer to join our specialized engineering presales team. You will write code, configure API integrations, and build production-ready POCs to illustrate Zendesk AI capabilities.

This role suits engineers who love solving complex problems and translating technical possibilities into customer solutions. You’ll own POC execution, develop integrations using REST APIs, and collaborate with account teams on technical validations and demonstrations for enterprise

Qualifications

• Bachelor’s degree in a quantitative/technical field.
• 2–4 years in a technical client-facing role.
• Experience with modern programming languages and web technologies (JavaScript, Python, Node.js).
• Experience with REST/SOAP APIs.
• Willingness to travel 20–30% annually.

Responsibilities

• Develop Proof-of-Concepts (POCs) and tailored demos.
• Build and maintain API integrations with client tech stacks.
• Own technical validation and security/architecture reviews.
• Scale internal tooling and create reusable code and automation templates.
• Stay updated on AI trends, LLMs, and autonomous frameworks.

Skills

JavaScript

Python

Node.js

REST APIs

Education

Bachelor’s degree in Computer Science or related field

Tools

Git

REST/SOAP APIs

Job description

Zendesk is seeking a Senior Sales Engineer to join our specialized engineering presales team. You will write code, configure API integrations, and build production-ready POCs to illustrate Zendesk AI capabilities.

This role suits engineers who love solving complex problems and translating technical possibilities into customer solutions. You’ll own POC execution, develop integrations using REST APIs, and collaborate with account teams on technical validations and demonstrations for enterprise