Senior Sales Engineer

Jobtailor; North Carolina; On-site; USD 60,000 - 95,000; Full time

Job summary

Jobtailor is seeking an experienced Inside Sales/Quote Specialist to manage opportunities from request to order handoff. You will develop accurate quotations by gathering customer requirements and coordinating internal inputs, while maintaining detailed records in ERP/CRM systems.

The role emphasizes strong communication with customers and internal teams, with a focus on resolving issues and ensuring on-time delivery in a fast-paced manufacturing environment.

Qualifications

• Bachelor’s degree preferred; equivalent industry experience may be considered
• Minimum of five (5) years in inside sales, customer service, account management, or related fields
• Experience with commercial vehicles, truck equipment, vocational applications, or manufacturing environments preferred
• Ability to translate customer requirements into accurate quotations and manage details through quote and order execution
• Strong communication with customers, OEMs, dealers, vendors, and internal teams
• Technical familiarity with truck terminology or ability to learn quickly
• Proficiency with Microsoft Office, especially Excel
• Ability to learn ERP, pricing, CRM, and other business systems
• Ability to manage multiple priorities in a fast-paced environment
• Must complete additional screening after conditional offer

Responsibilities

• Own execution of assigned opportunities from initial request through quotation, order handoff, and delivery support
• Develop accurate quotations by gathering customer requirements and confirming scope
• Maintain quote status, opportunity details, documentation, and follow-up actions in approved systems
• Support forecast visibility, pipeline accuracy, and quote conversion with timely information
• Translate customer requirements into internal direction for engineering, purchasing, and operations
• Coordinate with internal teams to confirm feasibility, lead times, and production readiness
• Identify risks and address pricing, scope, timing, or operational concerns
• Build product and application knowledge and act as a key customer contact for quotes
• Support sales managers and leadership by managing execution details
• Track opportunities, quotes, follow-ups, commitments, and internal actions

Skills

Quotation Development

Customer Requirement Interpretation

ERP and CRM Proficiency

Strong Communication Skills

Commercial Vehicle Knowledge

Education

Bachelor's degree

Equivalent industry experience

Tools

Excel

ERP Systems

CRM Systems

Proposal Systems

Microsoft Office

Job description

Own execution of assigned new opportunities from initial request through quotation, order handoff, production coordination, and delivery support
Own development of accurate, complete, and executable quotations by gathering customer requirements, confirming scope, validating assumptions, and coordinating internal inputs
Maintain quote status, opportunity details, documentation, and follow-up actions in approved business systems
Support forecast visibility, pipeline accuracy, and quote conversion through timely and accurate opportunity information
Translate customer, dealer, OEM, fleet, or body company requirements into clear internal direction for engineering, purchasing, production, and operations
Coordinate with internal teams to confirm feasibility, cost, lead time, material availability, operational constraints, and production readiness
Identify execution risks and escape pricing, scope, timing, specification, or operational concerns
Develop product, chassis, vocational application, and customer use-case knowledge
Serve as a key customer contact for quote status, order details, timing, technical clarification, and open issues
Support sales managers, key account managers, and sales leadership by managing execution details
Support or manage defined customer segments where technical knowledge and execution ownership are critical
Build customer trust through responsiveness, accuracy, communication, and follow-through
Track active opportunities, open quotes, follow-up items, customer commitments, and internal action items
Maintain accurate customer, opportunity, quote, and order information in ERP, CRM, pricing, and proposal systems
Increase independence in product knowledge, customer communication, quote preparation, issue resolution, and order execution

Requirements

• Bachelor’s degree from an accredited college or university preferred; equivalent industry experience may be considered
• Minimum of five (5) years of experience in inside sales, customer service, account management, sales support, commercial operations, manufacturing, transportation, or a related field
• Experience with commercial vehicles, truck equipment, vocational applications, vehicle upfits, OEMs, dealers, fleets, or manufacturing environments preferred
• Ability to interpret customer requirements, coordinate internal inputs, develop accurate quotations, and manage details through quote and order execution
• Strong communication skills for frequent conversations with customers, OEM contacts, dealers, vendors, and internal production or operations teams
• Technical familiarity with truck terminology or ability to develop technical understanding quickly
• Proficiency with Microsoft Office products, especially Excel
• Ability to learn ERP, pricing, CRM, and other business systems
• Ability to manage multiple priorities, follow up consistently, maintain accurate information, and support customer commitments in a fast-paced environment
• Must complete additional job-related screening processes following a conditional offer, as permitted or required by applicable law

Core Competencies

Demonstrates expertise in managing the execution of sales opportunities, including developing accurate quotations and coordinating with internal teams to ensure customer requirements are met. Proficient in maintaining detailed documentation and utilizing ERP and CRM systems to support sales processes and customer commitments.

Highest-signal resume keywords

• Quotation Development
• Customer Requirement Interpretation
• ERP and CRM Proficiency
• Strong Communication Skills
• Commercial Vehicle Knowledge

ATS Optimization Keywords

Hard Skills

• Quotation Preparation
• Order Execution
• Opportunity Tracking
• Technical Understanding
• Sales Support

Soft Skills

• Customer Trust Building
• Responsiveness
• Follow-Through
• Detail Orientation
• Multi-Priority Management

Industry Keywords

• Commercial Vehicles
• Truck Equipment
• Vocational Applications
• OEMs
• Manufacturing Environments

Tools & Technologies

• Microsoft Office
• Excel
• ERP Systems
• CRM Systems
• Proposal Systems