Account Representative I

Jobtailor; Kingsport (TN); On-site; USD 40,000 - 65,000; Full time

Job summary

Jobtailor in Kingsport, TN is seeking a results-driven sales professional to expand a mid-sized book of business into large accounts and to generate new opportunities through networking and cold outreach.

The role emphasizes understanding complex customer needs, delivering compelling quotes and presentations, and coordinating resources to meet client requirements while maintaining high levels of customer satisfaction.

Qualifications

• Typically requires a bachelor’s degree and 0–2 years of experience or equivalent
• Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products
• Excellent written and verbal communication skills
• Proficient understanding of key sales principles and best practices
• Ability to influence customers while maintaining healthy relationships
• Ability to take initiative and work with limited direction
• Ability to multitask and manage time well
• Travel required
• On-call nights or weekends may be required
• Valid driver's license required
• Must comply with continuous video monitoring in company vehicles

Responsibilities

• Build or expand a book of business by converting competitors' business and expanding assigned medium-sized accounts into large accounts
• Foster customer satisfaction by maintaining customer contact and managing customer expectations
• Increase revenue and profitability through new business generation and development of existing accounts
• Generate new leads through networking, cold calling, and researching directories and internet sites
• Routinely interact face-to-face with customers to foster strong relationships and maintain satisfaction
• Understand complex customer requirements and prepare customized quotes
• Deliver effective sales presentations and ensure technical requirements are met
• Assist with on-site troubleshooting of customer concerns
• Coordinate vendor resources to build relationships and support sales
• Perform other duties as assigned

Skills

Lead Generation

Account Development

Sales Presentations

On-Site Troubleshooting

Customer Quotes Preparation

Customer Relationship Management

Education

Bachelor's degree

Tools

Microsoft Office

Job description

• Build or expand a book of business by converting competitors' business and expanding assigned medium-sized accounts into large accounts
• Foster customer satisfaction by maintaining customer contact and managing customer expectations
• Increase revenue and profitability through new business generation and development of existing accounts
• Generate new leads through networking, cold calling, and researching directories and internet sites
• Routinely interact face-to-face with customers to foster strong relationships and maintain satisfaction
• Understand complex customer requirements and prepare customized quotes
• Deliver effective sales presentations and ensure technical requirements are met
• Assist with on-site troubleshooting of customer concerns
• Coordinate vendor resources to build relationships and support sales
• Perform other duties as assigned

Requirements

• Typically requires a bachelor's degree and zero (0) to two (2) years of experience or an equivalent combination
• Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products
• Excellent written and verbal communication skills
• Proficient understanding of key sales principles and best practices
• Ability to influence customers while maintaining healthy relationships
• Ability to take initiative and work with limited direction
• Ability to multitask and manage time well
• Ability to use Microsoft Office
• Travel required
• May be required to be on-call nights or weekends, depending on need
• Valid driver's license required
• Must comply with continuous video monitoring in company vehicles

Core Competencies

Demonstrates strong sales acumen with the ability to generate new business and expand existing accounts. Proficient in customer relationship management and effective communication to meet complex customer requirements.

Highest-signal resume keywords

• Sales Principles
• Customer Relationship Management
• Lead Generation
• Industrial Products Knowledge
• Microsoft Office Proficiency

Hard Skills

• Lead Generation
• Sales Presentations
• Customer Quotes Preparation
• On-Site Troubleshooting
• Account Development

Soft Skills

• Excellent Communication Skills
• Influencing Skills
• Initiative
• Multitasking
• Time Management

Certifications & Qualifications

• Valid Driver's License

Industry Keywords

• Power Transmission
• Hydraulic Products
• Pneumatic Products
• Industrial Products
• Customer Satisfaction