Senior SaaS Solutions Consultant - End-to-End Delivery

Wrike; Dallas (TX); Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health Coverage

401(k) Match

Parental Leave

WFH Stipend

Paid Holidays

Volunteer Days

Job summary

Wrike is seeking a Senior Professional Services Consultant to guide customers through onboarding to multi-year transformational engagements. You will act as a strategic advisor, diagnose workflows, educate teams, and design Wrike-based solutions with low-code tools and AI capabilities.

You will collaborate with sales and customer success to influence roadmaps and expand Wrike usage. Ideal candidates bring 5+ years in SaaS professional services, strong project management and communication skills,

Qualifications

• 5+ years of client-facing experience in SaaS professional services, business consulting, or solutions implementation.
• Ability to translate client pain points into practical, well-architected solutions.
• Experience managing multiple accounts with cross-functional teams.
• Accountability for billable delivery and engagement milestones.
• Familiarity with Agile, Scrum, Kanban, or Lean methodologies.
• Exposure to enterprise ecosystems (Salesforce, Jira, ServiceNow, Workday).
• Experience using AI productivity tools to accelerate delivery and enable automation.

Responsibilities

• Manage a portfolio of 10–15 customer engagements with advisory and hands-on configuration.
• Lead individual and global customer deployments and rollouts.
• Oversee end-to-end onboarding: Discovery, Solution Design, Configuration, Rollout, Adoption Monitoring.
• Partner with enterprise customers on multi-year transformational engagements and expanding Wrike adoption.
• Diagnose workflows and educate teams to accelerate adoption of better collaboration practices.
• Design and build Wrike-based solutions using standard configuration, rules, and dashboards.
• Connect Wrike to external systems via Wrike Integrate and guide data migrations.
• Utilize Wrike AI capabilities to accelerate delivery and coach customers.

Skills

SaaS implementation

Advisory consulting

Project management

Stakeholder management

Communication

Change management

Workflows analysis

AI tool utilization

Tools

Wrike Integrate

Workato

Job description

Wrike is seeking a Senior Professional Services Consultant to guide customers through onboarding to multi-year transformational engagements. You will act as a strategic advisor, diagnose workflows, educate teams, and design Wrike-based solutions with low-code tools and AI capabilities.

You will collaborate with sales and customer success to influence roadmaps and expand Wrike usage. Ideal candidates bring 5+ years in SaaS professional services, strong project management and communication skills,