Senior SaaS Solutions Consultant

Wrike; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health coverage

Life & disability insurance

401(k) match

FSA/HSA benefits

Parental leave

WFH stipend

Flexible time off

Holidays & volunteer days

Job summary

Wrike is seeking a Sr. Professional Services Consultant to guide customers through onboarding and multi-year engagements, acting as a strategic advisor and hands-on solution builder.

You will diagnose workflows, educate teams, and design Wrike-based solutions, leveraging Wrike Integrate and AI capabilities to deliver complete results. You will manage a portfolio of 10–15 customer engagements, lead global rollouts, and partner with enterprise clients to expand Wrike adoption while collaborating

Qualifications

• 5+ years of client-facing experience in SaaS professional services or consulting.
• Ability to translate complex processes into practical solutions.
• Experience managing multiple accounts and coordinating cross-functional teams.
• Accountability for billable delivery and milestones.
• Familiarity with Agile, Scrum, Kanban, or Lean methodologies.
• Knowledge of enterprise ecosystems like Salesforce or Jira is a plus.
• Experience with AI tools to accelerate delivery.
• Strong facilitation and communication skills for executive sponsors.

Responsibilities

• Manage 10–15 customer engagements concurrently, balancing advisory and hands-on configuration.
• Lead individual and larger global customer rollouts.
• Drive end-to-end onboarding from Discovery to Adoption Monitoring.
• Partner with enterprise customers on multi-year engagements and expand Wrike adoption.
• Diagnose workflows and educate teams to accelerate adoption.
• Design and build Wrike-based solutions using standard configurations and dashboards.
• Connect Wrike to external systems via Wrike Integrate and guide data migrations.
• Leverage AI tools to improve delivery and productivity.
• Support sales with scoping and discovery for complex engagements.
• Maintain engagement records in Wrike and Salesforce.

Skills

SaaS implementation

Consulting experience

Project management

Stakeholder communication

Agile / Scrum

Change management

Wrike low-code tools

AI productivity tools

Data analysis

Tools

Wrike Integrate

Salesforce

Jira

Power BI/Tableau

Job description

Wrike is seeking a Sr. Professional Services Consultant to guide customers through onboarding and multi-year engagements, acting as a strategic advisor and hands-on solution builder.

You will diagnose workflows, educate teams, and design Wrike-based solutions, leveraging Wrike Integrate and AI capabilities to deliver complete results. You will manage a portfolio of 10–15 customer engagements, lead global rollouts, and partner with enterprise clients to expand Wrike adoption while collaborating