Senior SaaS Account Manager — Growth & Partnerships

TravelPerk; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Equity ownership

20 vacation days

12 public holidays

HDHP with HSA

Dental & Vision

Job summary

TravelPerk is seeking a Senior Account Manager to lead a high-value SMB portfolio, focusing on satisfaction, retention, and expansion. You will act as a strategic partner, driving cross-functional initiatives, and shaping the roadmap with insights from data.

You will navigate a fast-growing environment, build durable relationships with key stakeholders, and spearhead efforts to maximize the Perk platform ROI for your clients.

Qualifications

• 3+ years in B2B Account Management or Customer Success.
• Excellent presentation skills and data storytelling.
• Proficient in Excel/BI and data-driven decisions.
• Growth mindset and thrive in hyper-growth environments.
• Native English; additional European languages a plus.

Responsibilities

• Own a high-value SMB portfolio and engage C-suite stakeholders.
• Drive consultative growth with upsell and expansion opportunities.
• Lead data-driven QBRs and create templated reporting frameworks.
• Advocate for the product and drive client ROI.
• Coordinate with Sales, Product and Support for scalable rollouts.
• Balance high-touch management with internal process improvements.

Skills

B2B Account Management

Customer Success

Communication

Analytical thinking

Presentation skills

Growth mindset

English fluency

Tools

Excel

BI tools

Job description

TravelPerk is seeking a Senior Account Manager to lead a high-value SMB portfolio, focusing on satisfaction, retention, and expansion. You will act as a strategic partner, driving cross-functional initiatives, and shaping the roadmap with insights from data.

You will navigate a fast-growing environment, build durable relationships with key stakeholders, and spearhead efforts to maximize the Perk platform ROI for your clients.