Senior Risk & Claims Manager - Remote Eligible

CrossCountry Freight Solutions Inc; Bismarck (ND); Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

PTO & Holidays

EAP

401k with match

Job summary

CrossCountry Freight Solutions is seeking a Risk Claims Manager in a Compliance role, reporting to the Senior Director of Compliance. The position handles auto liability and workers' compensation claims as an individual contributor, including return-to-work and modified duty considerations.

It may be remote in some circumstances. Responsibilities include managing claims with insurance, ensuring sound settlements, and reducing losses while adhering to company policies.

Qualifications

• Seven or more years of extensive claims experience in a senior-level, individual-contributor role.
• Extensive knowledge of liability claims administration, including litigation avoidance.
• Thorough understanding of complex medical treatments, outcomes, tort, venue, and jurisdictional matters.
• Demonstrated success in independent decision-making, problem-solving, and negotiation skills.
• Ability to collaborate effectively with cross-functional teams.
• Excellent verbal and written communication, presentation, interpersonal, and analytical skills.

Responsibilities

• Investigate and manage the company's claims; work with insurance companies to set reserves.
• Escalate claims to insurance with necessary information for resolution.
• Manage property damage, auto damage, and workers' compensation claims; handle serious losses with defense counsel as needed.
• Provide excellent customer service to insureds/claimants by phone.
• Prepare reports of claims activity and lead file reviews as requested.
• Ensure measures to minimize losses and comply with regulations.
• Foster a positive, professional, and collaborative work environment.
• Perform other duties as assigned.

Skills

Senior claims experience

Independent decision-making

Negotiation skills

Cross-functional collaboration

Verbal and written communication

Tools

Microsoft Word

Microsoft Excel

Job description

CrossCountry Freight Solutions is seeking a Risk Claims Manager in a Compliance role, reporting to the Senior Director of Compliance. The position handles auto liability and workers' compensation claims as an individual contributor, including return-to-work and modified duty considerations.

It may be remote in some circumstances. Responsibilities include managing claims with insurance, ensuring sound settlements, and reducing losses while adhering to company policies.