Senior RevOps Leader — SaaS Forecasting & Growth

ACI Learning; United States; Remote; USD 151,000 - 175,000; Full time

Benefits offered by this job

Medical, dental, and vision

Paid parental leave

Flexible PTO

401(k) retirement plan

Tuition assistance

One free course per year

Job summary

ACI Learning is seeking a senior Revenue Operations leader to own the full revenue lifecycle, from pipeline to renewal. You will design standards, forecast accuracy, and deep-dive analytics, partnering with Sales, Marketing, Finance, and Customer Success to ensure aligned processes and trusted data.

You will implement AI-enabled forecasting, define comp plans for AEs, BDRs, and CSMs, and drive data-driven decisions across a fast-growing SaaS environment.

Qualifications

• 10+ years in Revenue Operations, Sales Operations, or similar function.
• Experience building RevOps from scratch.
• Experience with $25M–$100M ARR range and 20+ person teams.
• Deep familiarity with SaaS unit economics: ARR, NRR, churn, CAC, LTV.
• Strong Salesforce and HubSpot know-how to improve lead journey and handoff.
• Experience designing variable comp plans for Sales and CS teams.
• Ability to turn complex data into a clear executive story.
• Experience with high-velocity SMB and enterprise motions and cross-functional influence.

Responsibilities

• Set operating standards for Sales and Customer Success.
• Own revenue forecasting and pipeline health reporting.
• Own core SaaS metrics definitions: ARR, GRR, NRR, churn, CAC, LTV, and pipeline coverage.
• Build board-ready revenue reporting with Finance.
• Own renewal forecasting, churn and expansion reporting and handoffs to CS.
• Design end-to-end revenue processes from lead to renewal and tune systems accordingly.
• Collaborate with Marketing on lead scoring, routing, and lifecycle stages; ensure data hygiene in Salesforce and HubSpot.

Skills

Revenue Operations

Sales Operations

Data storytelling

Executive communication

Cross-functional collaboration

Forecasting

Strategic planning

Analytical mindset

Tools

Salesforce

HubSpot

Outreach

Job description

ACI Learning is seeking a senior Revenue Operations leader to own the full revenue lifecycle, from pipeline to renewal. You will design standards, forecast accuracy, and deep-dive analytics, partnering with Sales, Marketing, Finance, and Customer Success to ensure aligned processes and trusted data.

You will implement AI-enabled forecasting, define comp plans for AEs, BDRs, and CSMs, and drive data-driven decisions across a fast-growing SaaS environment.