Senior Revenue Assurance & Ops Analyst - Remote Brazil

Remote; San Francisco (CA); Remote; USD 22,000 - 33,000; Full time

Benefits offered by this job

Remote work within Brazil

Flexible schedule

Home office setup reimbursement

Healthcare coverage

Job summary

Senior Business Operations Analyst | Revenue Assurance position listed on behalf of a partner company. Based in Brazil, the role focuses on safeguarding revenue accuracy across complex billing and payments operations.

You will investigate incidents, identify root causes, and implement corrective actions with Finance, IT, Billing, Payments, and Operations teams. Ownership of the RAID tool enables discrepancy analyses and process improvements.

Qualifications

• Minimum experience in Business Operations is required.
• Experience in agile product and engineering environments is required.
• Hands-on SQL experience with relational databases (PostgreSQL or MySQL) is mandatory.
• Strong analytical skills and attention to detail.
• Excellent written and spoken Portuguese and English.

Responsibilities

• Investigate incidents across Billing, Payments, Invoicing, Identity, Fraud, and Master Data to identify anomalies and root causes.
• Collaborate with multiple teams to resolve revenue assurance risks and implement corrective actions.
• Document services, billing processes, investigations, findings, analyses, and resolutions.
• Ensure billing accuracy across recurrences, subscriptions, and upsells.
• Operate and promote use of the RAID tool for discrepancy analyses.

Skills

Business Operations

Agile product & engineering

SQL

Analytical skills

Portuguese & English communication

Tools

PostgreSQL

MySQL

Job description

Senior Business Operations Analyst | Revenue Assurance position listed on behalf of a partner company. Based in Brazil, the role focuses on safeguarding revenue accuracy across complex billing and payments operations.

You will investigate incidents, identify root causes, and implement corrective actions with Finance, IT, Billing, Payments, and Operations teams. Ownership of the RAID tool enables discrepancy analyses and process improvements.