Remote Revenue Assurance Lead – Billing & Finance Ops

The Addison Group; Danvers (MA); Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) benefits

Fully remote work environment

Leadership development opportunity

Exposure to executive leadership and战略

Job summary

Addison Group is partnering with a technology and managed services organization to identify an experienced Revenue Assurance Manager. This role oversees billing and quality assurance, leads a team of five, and drives improvements across the revenue cycle.

The ideal candidate has strong billing operations, revenue assurance, or MSP experience, plus leadership and process-improvement skills. This is a fully remote opportunity with compensation ranging from $110,000 to $140,000 annually.

Qualifications

• 3+ years of experience in billing operations or revenue cycle management with team leadership.
• Experience in an MSP or technology services environment.
• Hands-on experience with PSA platforms (HaloPSA or similar).
• Strong Microsoft Excel skills and working knowledge of ERP systems.

Responsibilities

• Lead a team of five across billing and quality assurance, providing coaching and development.
• Establish metrics and implement quality checks, controls, and review processes to improve billing accuracy.
• Oversee creation, administration, and maintenance of recurring customer agreements in the PSA platform.
• Direct monthly billing reconciliation and true-up, identifying automation opportunities.
• Develop and implement improved billing procedures and agreement management to boost efficiency and accuracy.
• Review professional services engagements to ensure billing aligns with contracts and scopes.
• Serve as primary escalation contact for complex billing questions and disputes.
• Oversee accounts receivable activities including aging analysis and collections strategies.
• Conduct revenue cycle reviews from order entry to final payment to identify gaps and exposure.
• Ensure accuracy of customer and financial data in the PSA system.
• Prepare and present monthly financial updates to executive leadership.

Skills

Leadership

Communication

Analytical thinking

Organizational skills

Education

Bachelor's degree in Accounting, Finance, Business, or related field

Tools

HaloPSA

Microsoft Excel

Microsoft Dynamics 365 Business Central

Power BI

Job description

Addison Group is partnering with a technology and managed services organization to identify an experienced Revenue Assurance Manager. This role oversees billing and quality assurance, leads a team of five, and drives improvements across the revenue cycle.

The ideal candidate has strong billing operations, revenue assurance, or MSP experience, plus leadership and process-improvement skills. This is a fully remote opportunity with compensation ranging from $110,000 to $140,000 annually.