Senior Revenue Assurance & Operations Analyst

Jobgether; United States; Remote; USD 33,000 - 44,000; Full time

Benefits offered by this job

Remote Brazil work option

Flexible work model

Home office setup support

Flexible schedule

Wellness and fitness benefits

Emotional well-being program (therapy)

Job summary

Jobgether, on behalf of a Partner Company, seeks a Senior Business Operations Analyst to safeguard revenue accuracy across billing and payments in Brazil. You will investigate incidents, identify root causes, and prevent losses while collaborating with Finance, IT, Billing, Payments and Operations.

You will own the Revenue Assurance Integrity Driller (RAID) tool, perform discrepancy analyses, maintain process documentation, and drive continuous improvement in a remote-friendly environment with

Qualifications

• Experience in Business Operations is mandatory.
• Experience in Product and Engineering agile environments and IT Operations.
• Practical experience with SQL and relational databases (PostgreSQL/MySQL) mandatory.
• Strong analytical skills, attention to detail, and ability to identify patterns and discrepancies.
• Excellent written and verbal communication in Portuguese and English.
• Ability to translate complex billing and revenue issues into actionable insights for stakeholders.
• Strong software quality mindset with testing/test automation familiarity.
• Comfort using AI tools (Claude or Gemini) for data analysis.
• Proactive, collaborative and solution-oriented approach to problem solving.
• Familiarity with internal business workflows is advantageous.

Responsibilities

• Investigate incidents across Billing, Payments, Invoicing, Identity, Fraud and Master Data to identify anomalies and root causes.
• Monitor issues and root causes, ensuring corrective actions are implemented.
• Collaborate with Billing, Payments, Invoicing, Identity, Fraud, Finance, IT and Operations to resolve revenue assurance risks.
• Maintain documentation of services, billing processes, investigations and resolutions.
• Ensure billing accuracy across the full process including recurrences, subscriptions and upsells.
• Operate and maintain the RAID tool and support its use across teams.
• Promote proactive quality and continuous improvement.
• Support a collaborative culture focused on well-being.

Skills

Business Operations

Product and Engineering Agile

IT Operations

Analytical skills

Portuguese and English communication

Revenue assurance

Software quality mindset

AI tools (Claude Gemini)

Proactive problem solving

Internal workflows knowledge

Tools

SQL

PostgreSQL

MySQL

Job description

Jobgether, on behalf of a Partner Company, seeks a Senior Business Operations Analyst to safeguard revenue accuracy across billing and payments in Brazil. You will investigate incidents, identify root causes, and prevent losses while collaborating with Finance, IT, Billing, Payments and Operations.

You will own the Revenue Assurance Integrity Driller (RAID) tool, perform discrepancy analyses, maintain process documentation, and drive continuous improvement in a remote-friendly environment with