Retail Store Manager: Lead Teams, Deliver KPIs

Michaels; Levittown (NY); On-site; USD 80,000 - 107,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

Employee discounts

Job summary

Michaels in Levittown, NY seeks a Store Manager to lead a team, deliver exceptional customer experiences, and meet sales and KPI targets. You will ensure SOP compliance, brand promises, shrink/safety initiatives, and effective workload planning while overseeing framing operations and cross-training across departments.

Eligibility for a comprehensive benefits package and competitive base pay is provided, with evening/weekend hours and a dynamic, results-driven work environment.

Qualifications

• 5+ years of retail experience with inventory management, merchandising, and customer service excellence.
• 2+ years of direct supervision of a diverse team, including performance management and talent development.

Responsibilities

• Lead and manage all aspects of the store, ensuring SOPs and company programs compliance.
• Deliver sales and KPI targets and manage the team to achieve them.
• Execute customer brand promises and shrink/safety programs.
• Hire, train, coach, and develop Team Members; manage performance and discipline.
• Ensure cross-training in Custom Framing selling and production.
• Assist with Manager on Duty (MOD) responsibilities and maintain positive leadership.

Skills

Retail management

Team supervision

Inventory management

Customer service excellence

Job description

Michaels in Levittown, NY seeks a Store Manager to lead a team, deliver exceptional customer experiences, and meet sales and KPI targets. You will ensure SOP compliance, brand promises, shrink/safety initiatives, and effective workload planning while overseeing framing operations and cross-training across departments.

Eligibility for a comprehensive benefits package and competitive base pay is provided, with evening/weekend hours and a dynamic, results-driven work environment.