Senior Retail Sales Lead - Guest Experience & Growth

San Manuel Band of Mission Indians; Highland (CA); Presencial; USD 25.000 - 39.000; Jornada completa

Descripción de la vacante

San Manuel Band of Mission Indians in Highland, CA is seeking a Lead Retail Sales Associate to drive results by modeling selling behaviors and guiding the team to deliver a best-in-class guest experience. You will assist the Retail Supervisor, oversee POS transactions, and help maintain store operations across shifts with a focus on accuracy and policy compliance.

The role requires a high school diploma or GED and at least two years in customer service with leadership experience, preferably in

Formación

• High school diploma or GED required.
• Minimum two years of customer service experience and leadership required.
• Experience in retail preferred.

Responsabilidades

• Assists Retail Supervisor in overseeing the Retail Associates and achieving department goals.
• Model and improve store operations to optimize productivity and comply with policies.
• Oversee POS transactions and close registers; communicate variances to accounting.
• Participate in Leader on Duty tasks and ensure training deadlines are met.
• Conduct pre-shift huddles to ensure clear communication.
• Perform other duties to support department operations.

Conocimientos

Customer service

Leadership

Communication

POS transactions

Retail experience

Educación

High School diploma or GED

Herramientas

Microsoft Word

Microsoft Excel

Outlook

Descripción del empleo

San Manuel Band of Mission Indians in Highland, CA is seeking a Lead Retail Sales Associate to drive results by modeling selling behaviors and guiding the team to deliver a best-in-class guest experience. You will assist the Retail Supervisor, oversee POS transactions, and help maintain store operations across shifts with a focus on accuracy and policy compliance.

The role requires a high school diploma or GED and at least two years in customer service with leadership experience, preferably in