Lead Fulfillment & Guest Services Specialist (24/7)

San Manuel Band of Mission Indians; Highland (CA); On-site; USD 42,000 - 68,000; Full time

Job summary

San Manuel Band of Mission Indians in Highland, CA seeks a Lead Fulfillment - Guest Services to oversee advanced daily operations, ensuring timely fulfillment of goods for casino Marketing and other departments. You will lead a team, coordinate inventory, staging for promotions, and partner with vendors to support events.

The role requires at least two years in warehousing and customer service or hospitality, with strong Microsoft Word/Excel/PowerPoint skills and a commitment to safety and

Qualifications

• High School Diploma or GED required.
• Minimum two (2) years of warehouse experience.
• Minimum two (2) years of customer service or hospitality experience.

Responsibilities

• Support operations of Guest Services, including inventory control and event setup.
• Assist with 24/7 operations, promotional events, and staging activities.
• Ensure compliance with internal controls, safety policies and training.
• Coordinate with vendors, Promotions and Procurement on deliveries and records.
• Perform other duties to support efficient department operations.

Skills

Warehouse experience

Customer service

Hospitality experience

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

San Manuel Band of Mission Indians in Highland, CA seeks a Lead Fulfillment - Guest Services to oversee advanced daily operations, ensuring timely fulfillment of goods for casino Marketing and other departments. You will lead a team, coordinate inventory, staging for promotions, and partner with vendors to support events.

The role requires at least two years in warehousing and customer service or hospitality, with strong Microsoft Word/Excel/PowerPoint skills and a commitment to safety and