Senior Retail Ops Analyst: Drive Process Improvements

Constellation; Houston (TX); On-site; USD 90,000 - 100,000; Full time

Job summary

Constellation is seeking a Senior Analyst for its Retail Operations team in Houston. The role focuses on applying subject matter expertise to daily workflows, handling complex issues, and driving process improvements across IT and business units. Travel and in-person trainings are required.

You will manage order-to-cash activities, ensure accuracy, and support stakeholders with effective communication. A strong analytical mindset and SOX knowledge are essential.

Qualifications

• Bachelor's degree required or 9 years of relevant experience in lieu of degree.
• Advanced proficiency with Microsoft Office applications (Excel, PowerPoint, etc.).
• Ability to analyze large data sets and communicate findings to stakeholders.
• Demonstrated ability to collaborate effectively with peers and external partners.
• Experience working in a cross-functional, team-based environment.

Responsibilities

• Proactively communicate and resolve system or process issues across teams and stakeholders.
• Drive process innovation by defining business requirements and coordinating with IT on enhancements.
• Investigate discrepancies and propose corrective actions with minimal supervision.
• Ensure SOX compliance and alignment with company policies.
• Monitor internal systems for issues and propose improvements.

Skills

Advanced Excel

Communication

Data analysis

Cross-functional teamwork

Problem solving

Time management

Independent decision making

Relationship building

Attention to detail

Working under deadlines

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Constellation is seeking a Senior Analyst for its Retail Operations team in Houston. The role focuses on applying subject matter expertise to daily workflows, handling complex issues, and driving process improvements across IT and business units. Travel and in-person trainings are required.

You will manage order-to-cash activities, ensure accuracy, and support stakeholders with effective communication. A strong analytical mindset and SOX knowledge are essential.