Senior Restoration Project Manager — Field Lead (MA)

SERVPRO®️ Team JRF; Salem (MA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Company car

Competitive salary

Dental insurance

Job summary

SERVPRO Team JRF in Salem, MA is hiring a Restoration / Mitigation Project Manager to own a portfolio of Massachusetts projects, manage field crews, communicate with adjusters and owners, and ensure on-time, on-budget delivery.

You should have at least 3 years in restoration, experience writing and managing Xactimate or Symbility scopes, and knowledge of IICRC S500/S520 standards. Total compensation is $90,000–$110,000 with a performance bonus and a company vehicle option.

Qualifications

• Minimum 3 years of hands-on project management experience in restoration (water, fire, mold)
• Experience writing and managing Xactimate or Symbility estimates
• Working knowledge of IICRC S500 (WRT) and S520 (AMRT) standards
• Experience handling insurance adjuster/TPA relationships and carrier billing processes
• Valid driver’s license with clean record; background check required
• Ability to meet physical demands of the role (lifting, wet environments, PPE)

Responsibilities

• Manage water damage, fire/smoke, and mold remediation projects from start to close
• Serve as primary contact for owners, adjusters, and TPAs throughout the project
• Write, submit, and negotiate Xactimate and Symbility scopes and change orders
• Schedule and supervise field crews and subcontractors across MA sites
• Document moisture readings and daily logs; ensure compliance with standards and carrier programs
• Maintain complete, real-time job documentation and certifications
• Identify supplemental scope and manage costs to protect gross margins
• Participate in after-hours emergency response rotation

Skills

Project management

Communication

Budget management

Tools

Xactimate

Symbility

Job description

SERVPRO Team JRF in Salem, MA is hiring a Restoration / Mitigation Project Manager to own a portfolio of Massachusetts projects, manage field crews, communicate with adjusters and owners, and ensure on-time, on-budget delivery.

You should have at least 3 years in restoration, experience writing and managing Xactimate or Symbility scopes, and knowledge of IICRC S500/S520 standards. Total compensation is $90,000–$110,000 with a performance bonus and a company vehicle option.