Senior Restoration Operations Leader

Implement4

Marietta (GA)

On-site

USD 90,000 - 120,000

Full time

9 days ago
Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Job summary

Implement4 in Marietta, GA is seeking an operations leader to manage field services across Water, Fire, Biohazard, Mold Remediation, Pack-Out, and Warehouse. You will drive scheduling, staff coverage, and adherence to high standards, while directing PMs and team leads on scoping, training, and performance management.

The role emphasizes profitability, safety, and coordinating with insurers and project adjusters. Strong leadership, remediation expertise, and MS Office proficiency are essential.

Qualifications

  • High School Diploma required; Associate degree preferred.
  • Minimum 5 years of experience in field services (water, fire, remediation, etc.).
  • 3+ years in a leadership role managing multiple field service divisions.
  • Preferred IICRC Certifications: Water Mitigation, Applied Structural Drying, Commercial Drying, Applied Microbial Remediation, Trauma & Crime Scene, Master Water Restorer.
  • Valid Chauffeur’s License and DOT Certification preferred.

Responsibilities

  • Lead field operations across Water, Fire, Biohazard, Mold Remediation, Pack-Out, and Warehouse divisions.
  • Ensure jobs are scheduled and executed in line with service-level agreements.
  • Maintain after-hours coverage schedules and communicate expectations to staff.
  • Direct Project Managers and Team Leads on job scoping, sketching, technician delegation, and compliance with hygienist protocols.
  • Ensure adherence to job protocols and standards through PM and team lead oversight.
  • Drive gross profit performance for Remediation and Pack-Out operations.
  • Address performance concerns and guide corrective action when necessary.
  • Coordinate and lead emergency response efforts.
  • Oversee compliance in pack-out operations by directing PMs/Leads on processes and quality checks.
  • Supervise the Logistics Coordinator for warehouse and equipment operations.
  • Ensure equipment and vehicle readiness, proper inventorying, and usage tracking.
  • Direct PMs to maintain ongoing communication and status updates with property owners.
  • Collaborate with insurance carriers and project adjusters.
  • Conduct weekly safety meetings and enforce safety procedures.
  • Support recruitment, hiring, onboarding, and retention efforts across field teams.
  • Develop and guide training programs and career development paths.
  • Conduct bi-annual salary reviews and performance evaluations.

Skills

Leadership
Remediation operations
Cross-functional leadership
MS Office proficiency
Decision making
Communication
Problem solving

Education

High School Diploma
Associate degree preferred
IICRC Certifications (various)

Tools

Mitigate
Xactimate
Microsoft Office

Job description

Implement4 in Marietta, GA is seeking an operations leader to manage field services across Water, Fire, Biohazard, Mold Remediation, Pack-Out, and Warehouse. You will drive scheduling, staff coverage, and adherence to high standards, while directing PMs and team leads on scoping, training, and performance management.

The role emphasizes profitability, safety, and coordinating with insurers and project adjusters. Strong leadership, remediation expertise, and MS Office proficiency are essential.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Restoration Operations Manager
Restoration Operations Manager

Implement4 • Marietta (GA)

On-site
USD 90,000 - 120,000
Mitigation Manager: Lead Water, Fire & Mold Restoration
Mitigation Manager: Lead Water, Fire & Mold Restoration

ServiceMaster Restore 11467 - Marietta • Marietta (GA)

On-site
USD 60,000 - 80,000
Competitive pay
Bonuses
Training opportunities
Water/Fire/Mold Restoration Operations Manager
Water/Fire/Mold Restoration Operations Manager

Voda Cleaning & Restoration of Greenville-Rocky Mount • Morehead City (NC)

On-site
USD 50,000 - 65,000
Bonus based on performance
Free uniforms
Paid time off
+1
Restoration Project Manager - Lead Field Ops & Scheduling
Restoration Project Manager - Lead Field Ops & Scheduling

Landrum Workforce Solutions • Mobile (AL)

On-site
USD 65,000 - 70,000
Health Insurance
Dental Insurance
Vision Insurance
+2
Lead Mitigation Technician: Field Ops & Safety Leader
Lead Mitigation Technician: Field Ops & Safety Leader

All Dry Services of Atlanta • Marietta (GA)

On-site
Confidential
401(k)
Dental insurance
On-the-job training
+4
Disaster Restoration Operations Supervisor
Disaster Restoration Operations Supervisor

BMS CAT • Houston (TX)

On-site
USD 55,000 - 85,000
Life insurance
Medical insurance
Vision insurance
+3
Restoration Operations Leader: Drive Growth & Quality
Restoration Operations Leader: Drive Growth & Quality

Voda Cleaning & Restoration • Cartersville (GA)

On-site
USD 75,000 - 110,000
Competitive salary
Bonus based on performance
Paid time off
+6
Operations Leader - Restoration & Logistics Growth
Operations Leader - Restoration & Logistics Growth

BMS CAT & Blackmon Mooring • Concord (NC)

On-site
USD 70,000 - 100,000
Medical insurance
Dental insurance
Vision insurance
+6
Mitigation Project Manager - Lead Restoration Projects
Mitigation Project Manager - Lead Restoration Projects

All Dry Services of Atlanta • Marietta (GA)

On-site
USD 60,000 - 80,000
Bonus based on performance
Company car/truck
Free uniforms
+2
Restoration Lead: Fire, Water & Mold Cleanup Pro
Restoration Lead: Fire, Water & Mold Cleanup Pro

Liberty Restoration Group • Columbia Township (MO)

On-site
USD 23,000 - 32,000