Senior Restoration & Mitigation Project Leader

IICRC; Austin (TX); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive salary based on experience

Performance bonuses and incentive

Company vehicle or vehicle allowance

Fuel/mileage reimbursement

Company phone or phone allowance

Paid Time Off (PTO)

Health insurance

401(k)

Paid holidays

IICRC certification and continuing ed

Job summary

SERVPRO of Fort Lauderdale is seeking an experienced Senior Mitigation/Restoration Project Manager to lead residential and commercial restoration projects from start to finish. You will direct crews, manage scopes, and coordinate with customers, insurers, and suppliers to ensure timely, on-budget completions.

The ideal candidate has hands-on restoration experience, strong leadership, and the ability to move jobs efficiently through all phases, including after-hours responses when needed.

Qualifications

• Minimum 2+ years of restoration industry experience.
• Experience with water mitigation/restoration strongly preferred.
• 1+ year of management, project management, or supervisory experience.
• Working knowledge of Xactimate strongly preferred.

Responsibilities

• Manage multiple residential and commercial mitigation/restoration projects from start to finish.
• Oversee water, fire, mold, storm, and other emergency restoration projects.
• Develop accurate scopes of work and prepare estimates using Xactimate.
• Review and negotiate project scope and pricing with customers, adjusters, insurance representatives, and other clients.
• Schedule, coordinate, and supervise technicians, crews, subcontractors, equipment, and project resources.
• Ensure projects are completed safely, efficiently, on schedule, and within budget.
• Monitor job profitability, labor, equipment usage, materials, and production costs.
• Maintain complete and accurate job documentation for billing and insurance requirements.
• Communicate regularly with customers regarding project status, expectations, and next steps.
• Provide exceptional customer service and help drive positive reviews and referrals.

Skills

Leadership

Project management

Customer service

Communication

Negotiation

Education

IICRC certifications (WRT/ASD/AMRT)

Tools

Xactimate

Job description

SERVPRO of Fort Lauderdale is seeking an experienced Senior Mitigation/Restoration Project Manager to lead residential and commercial restoration projects from start to finish. You will direct crews, manage scopes, and coordinate with customers, insurers, and suppliers to ensure timely, on-budget completions.

The ideal candidate has hands-on restoration experience, strong leadership, and the ability to move jobs efficiently through all phases, including after-hours responses when needed.