Senior Restaurant & Operations Leader - Growth & Perks

Dave & Buster's; Natick, Northern (MA, KY); Hybrid; USD 73,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health benefits

Dental

Vision

Disability insurance

401K matching

Free food

Free gameplay

Career growth opportunities

Equal opportunity employer

Job summary

Dave & Buster's in Natick, MA seeks a Senior Manager to provide leadership and direction on strategic initiatives and operating standards across front-of-house or back-of-house areas under the guidance of the General Manager. You’ll drive guest experience and team performance in a fast-paced restaurant/entertainment environment.

You will analyze financials, manage COGS and labor, and develop action plans to grow revenue while maintaining high standards.

Qualifications

• 21+ years of age.
• 5+ years of Restaurant/Hospitality experience.
• Proficient in managing cost of goods sold and labor.
• Strong business acumen.
• Ability to lead a team to create a memorable guest experience.
• The ability to work weekends, nights and holidays.

Responsibilities

• Promote positive team member relations with effective delegation.
• Analyze financial reports and develop action plans to grow revenue and control costs.
• Ensure the execution of staff training programs.
• Ensure staffing levels and management coverage align with business needs.
• Deliver an unparalleled guest experience through food, drinks, and games.
• Maintain a safe and secure environment for all guests and staff.
• Continuously improve operational execution per standards and procedures.

Skills

Team leadership

Budgeting

Cost control

Business acumen

Shift flexibility

Guest experience

Job description

Dave & Buster's in Natick, MA seeks a Senior Manager to provide leadership and direction on strategic initiatives and operating standards across front-of-house or back-of-house areas under the guidance of the General Manager. You’ll drive guest experience and team performance in a fast-paced restaurant/entertainment environment.

You will analyze financials, manage COGS and labor, and develop action plans to grow revenue while maintaining high standards.