Senior Operations Leader — Fast-Paced Food & Fun Venue

daveandbusters; Tyler (TX); On-site; USD 57,000 - 68,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Disability

Employee Assistance Program

401K matching

FREE food

FREE gameplay

Growth opportunities

Job summary

Dave & Buster's is seeking a Senior Manager to lead front‑of‑house or back‑of‑house operations, guiding strategic initiatives and operating standards to positively impact results under the GM. You will balance fast-paced hospitality, financial acumen, and team leadership to deliver a memorable guest experience while meeting annual budgets and growth goals.

This role requires 5+ years in restaurant/hospitality, COGS and labor oversight, weekend/holiday availability, and a passion for FUN in a

Qualifications

• 5+ years of Restaurant/Hospitality experience.
• Proven ability to manage cost of goods sold and labor.
• Strong business acumen.
• Ability to lead a team to create a memorable guest experience.
• Willingness to work weekends, nights and holidays.
• Comfort working in a fast-paced, high-volume environment.

Responsibilities

• Promote positive team relations and delegate managerial duties.
• Analyze financial reports and develop action plans to grow revenue and control costs.
• Ensure execution of staff training programs.
• Ensure staffing levels and management coverage meet business needs.
• Deliver an unparalleled guest experience through the best combination of food, drinks, and games.
• Maintain a safe and secure environment for all guests and staff.
• Continuously improve operational execution through adherence to standards.

Skills

Leadership & People Mgmt

COGS & Labor Mgmt

Business Acumen

Guest Experience Focus

Team Leadership

Shift Scheduling

Job description

Dave & Buster's is seeking a Senior Manager to lead front‑of‑house or back‑of‑house operations, guiding strategic initiatives and operating standards to positively impact results under the GM. You will balance fast-paced hospitality, financial acumen, and team leadership to deliver a memorable guest experience while meeting annual budgets and growth goals.

This role requires 5+ years in restaurant/hospitality, COGS and labor oversight, weekend/holiday availability, and a passion for FUN in a