Restaurant Manager - People, Performance & Guest Experience

Tim Hortons (US); Flint (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

Ontario Trillium Foundation is looking for a Restaurant Manager in Flint, Michigan to lead a diverse team at Tim Hortons. The ideal candidate has 3-5 years of supervisory experience in quick service, demonstrating a passion for guest service and operational excellence. Responsibilities include recruiting, training, and coaching team members while managing costs and sales. This dynamic role requires strong leadership skills in a fast-paced environment.

Qualifications

• 3-5 years of quick service experience in a supervisory role.
• Practical knowledge of recruiting, training, and coaching team members.
• Ability to manage and lead a diverse team.

Responsibilities

• Empower and lead your team to deliver exceptional guest experiences.
• Recruit, train, and coach a diverse team to achieve high operational standards.
• Plan and execute methods of increasing sales and managing costs.

Skills

Guest service

Operational experience

Coaching and mentoring

Team building

Job description

As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Restaurant Owner in running a successful business.

You are an expert at recruiting, training, and coaching a diverse team to achieve and maintain Tim Hortons' high standards of operation. Your high standards for operational excellence allow you to easily plan and execute methods of increasing sales and achieving targeted costs. You thrive in the fast paced atmosphere and love coming to work every day!

Your 3 -5 years of quick service experience in a supervisory role combined with your practical knowledge of recruiting, training and coaching team members makes you an ideal candidate for this role.

Apply to this job if you:

• Demonstrate a passion for guest service and creating exceptional guest experiences

• Pride yourself on building relationships with guests and your team

• Have strong operational experience

• Have a passion for coaching and mentoring and are comfortable delegating tasks

• Are ready to take on the full responsibility of running a Tim Hortons restaurant

• Enjoy leading a diverse team in a fast-paced environment

• Are able to engage others and develop high performance within your team