Assistant Restaurant Manager: Guest Experience & Growth

Tim Hortons; Pataskala (OH); On-site; USD 60,000 - 75,000; Full time

Job summary

Tim Hortons is seeking an Assistant Restaurant Manager to support the Restaurant Manager in delivering exceptional guest experiences, achieving sales targets, and maintaining restaurant standards across people, product, cleanliness and safety. You will assist in recruiting, training, and developing team members, while ensuring regulatory compliance and strong financial performance.

The role focuses on hands-on leadership, scheduling, and maintaining a positive, safe work environment that

Qualifications

• Experience managing a restaurant or similar operation.
• Strong leadership and coaching abilities.
• Excellent communication and guest service skills.

Responsibilities

• Assists in recruiting and developing team members, provides performance feedback, and helps build bench strength.
• Supports planning to budgets and cost-control measures to maximize profits and sales.
• Maintains high standards of cleanliness, safety, and compliance with health and safety regulations.
• Manages scheduling to ensure adequate coverage across shifts and efficient guest service.
• Resolves guest issues and turns potential complaints into positive experiences.
• Supports incident investigations, safety inspections, and action plan development.

Skills

People management

Team leadership

Guest service

Job description

Tim Hortons is seeking an Assistant Restaurant Manager to support the Restaurant Manager in delivering exceptional guest experiences, achieving sales targets, and maintaining restaurant standards across people, product, cleanliness and safety. You will assist in recruiting, training, and developing team members, while ensuring regulatory compliance and strong financial performance.

The role focuses on hands-on leadership, scheduling, and maintaining a positive, safe work environment that