Restaurant General Manager - Operations, People & Safety

Tim Hortons; Wheeling (AR); On-site; USD 52,000 - 68,000; Full time

Job summary

Tim Hortons is seeking a General Manager to lead store operations, ensuring guest satisfaction and adherence to company standards. You will drive profitability through cost controls, staffing, training, and community engagement, while maintaining safety and quality across all shifts.

You will oversee all aspects of restaurant performance, from ordering and maintenance to payroll and regulatory compliance, and you will build a strong leadership bench to sustain high performance.

Qualifications

• Excellent communication skills with all shifts.
• Proven leadership and people management abilities.

Responsibilities

• Oversee operational performance to ensure guest satisfaction.
• Manage ordering, facility upkeep, cleanliness, and security.
• Plan and monitor budgets, costs, and payroll to maximize profits.
• Recruit, train and develop team members; foster a bench of potential leaders.
• Ensure compliance with health and safety regulations and company policies.
• Prepare performance reports and engage with the local community.

Skills

Excellent communication

Leadership

Job description

Tim Hortons is seeking a General Manager to lead store operations, ensuring guest satisfaction and adherence to company standards. You will drive profitability through cost controls, staffing, training, and community engagement, while maintaining safety and quality across all shifts.

You will oversee all aspects of restaurant performance, from ordering and maintenance to payroll and regulatory compliance, and you will build a strong leadership bench to sustain high performance.